Ratings based on 2 Verified Reviews
2.0 Room cleanliness
2.0 Service & staff
1.5 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Millgate overnight
Posted 9 Jan 2020 on HotelsI was disappointed with my stay at Millgate. No shower, fan or heater was not working. TV has limited channels. Cutlery not sufficient
Comment from Hotel Management
14 Jan 2020 by Chris, Hotel Management
We are sorry you found the accommodation not to your expectations though we have specified by unit which one has a shower or not.
by A verified traveler
Posted 4 Jan 2020 on Hotels
What a nightmare after arriving tired from travelling more tha a 1000kms to walk into a very dusty,dirty and neglected room. It is not anything close to what was advertised on the internet. It is a shame to pay R970 for this shocking place. As far as we observed the situation i do not understand how it can even be rated as a 5 star on certain websites and others as a 3 star. Torn towels,dirty bedding and sleeper coach as well as second hand-used soap in the bathroom.
Comment from Hotel Management
9 Jan 2020 by Chris, Hotel Management
We are so sorry that you had such a dismal experience with us at Millgate, we accept your review and in will, in future take steps to rectify the situation. We have no influence on what sites rate us as except from customer reviews such as your own. Again we apologise for your experience.
