Ratings based on 75 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
We love the pool area. We wish we discovered this when our son was a baby, he would have so much fun; moving forward, next time we come we will be coming again and discover more of wonderful Liberec.
3 out of 5
by A verified traveler

Good place for kids, bad food, super hot rooms

Posted 1 Feb 2022 on Hotels
Great activities for kids all around. IQlandia is amazing as well! The food in the hotel is of an industrial level and bad quality. The rooms are very hot, you can not open any window and the AC is not working properly. The hotel is huge and not well indicated what is where. Can be a nightmare to find the pool or the restaurant. The reception is friendly and professional.
Comment from Hotel Management
16 Mar 2022 by Hotel management, Hotel Management
Dear Marek, thank you for your feedback. Hotel management
3 out of 5
by A verified traveler

CK on tour

Posted 9 Aug 2021 on Hotels
3 star hotel attached to the crazy (but great for kids) Babylon water and theme park. In an ex industrial part of town but with buses to centre (10 minutes/24 CZK) or by taxi (100 CZK).
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2021 on Hotels
4 out of 5
by A verified traveler

Good hotel for families

Posted 18 Aug 2019 on Hotels
Very big hotel, you can really get lost in it. The water park and lunapark are great for the kids. The bed and pillow were very bad.
Comment from Hotel Management
21 Aug 2019 by Hotel management, Hotel Management
Dear Omer, thank you for your feedback.
5 out of 5
by A verified traveler

Posted 23 Jun 2019 on Hotels
Comment from Hotel Management
27 Jun 2019 by Hotel management, Hotel Management
Thank you for your feedback :-)
4 out of 5
by A verified traveler

Posted 28 Dec 2018 on Orbitz
The room was clean and nice,but a little bit hot and dry air.
Comment from Hotel Management
1 Jan 2019 by Hotel management, Hotel Management
Thank you for your feedback. In case of any problem, do not hesitate to inform us directly during your stay, we will be happy to help you solve your problem to your satisfaction.
4 out of 5
by A verified traveler

family like hotel

Posted 6 Oct 2018 on Hotels
for family it should be perfect.
Comment from Hotel Management
12 Oct 2018 by Michal S., Hotel Management
Hello, Thank you for feedback. Every customer´s feedback is very important for us. We are glad, that you liked at us and will look forward to your next visit. Have a nice day Team WELLNESS HOTEL BABYLON
4 out of 5
by A verified traveler

Hotel

Posted 14 Jul 2018
Hi I booked from Expedia.co.uk with price reserved at £115 but had to pay in hotel £121.99 and I received wrong package. I ask for package to be change to one which I ordered but Lady in reception show me she is not happy with this- eventually she changed but not very good start of my stay. Breakfast very nice. Hotel very clean but deco dated for this price in Czech republic.
Comment from Hotel Management
18 Jul 2018 by Hotel management, Hotel Management
Hi, please, send us the message or email with your name and reservation number and we´ll find out where was the problem. Kind regads
5 out of 5
by A verified traveler

Posted 30 Apr 2018 on Hotels
Great stay but the property is showing signs of age. Very accommodating and friendly. Water park is great!
Comment from Hotel Management
2 May 2018 by Hotel management, Hotel Management
Thank you for your feedback :-)