Ratings based on 201 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
the staff
Comment from Hotel Management
27 Feb 2024 by Veronika, Hotel Management
Thank you for your kind words. We are delighted that you had a pleasant stay with us and we hope to see you again very soon. Sincerely,Veronika Kroftová, Front Office Manager
by A verified traveler
Posted 4 Jan 2024 on Hotels
Excellent hotel with amazing breakfast
Comment from Hotel Management
5 Feb 2024 by Veronika Kroftová, Hotel Management
Thank you for taking the time to share your positive feedback about your stay at our hotel. We are glad you enjoyed your stay and that you enjoyed our wonderful breakfast. We hope it was not your last experience with our hotel. We will be happy to welcome you again anytime.Best regards, Veronika Kroftová, Front Office Manager
by A verified traveler
Posted 14 Sep 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Dobrý den, velmi nás mrzí, že pobyt v našem hotelu nesplnil Vaše očekávání. Budeme usilovně pracovat na odstranění našich nedostatků.
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Dear Guest, Thank you for your feedback, which is greatly appreciated. We are very happy that you were satisfied with your stay, we do our best to make all our guests feel at home. We hope that we will be able to welcome you again at the Clarion Grandhotel Zlatý Lev during your next stay in Liberec.
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Hello, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Thank you for the great review! We are pleased that you liked your stay with us and we will continue to work on improving the quality of our services.
by A verified traveler
Posted 13 Jun 2023 on Hotels
Comment from Hotel Management
19 Jun 2023 by Dominik Pulpan, Front Office Manager., Hotel Management
Hello, Thank you for your review. We are very glad that you liked your stay with us and we will continue to work on improving the quality of our services.
by A verified traveler
Posted 4 Jun 2023
Please...Take the plastic from the windows that prevents any view to the outside!! It is very depressing. We will definitely choose another hotel that does not have such a restrictive and claustrophobic covering!
Comment from Hotel Management
5 Jun 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Hello, We are very sorry that you did not like your stay with us. The anti-sun foil reduces the temperature inside the room in the summer and retains up to 30% of the heat in the winter. However, it was damaged due to weather conditions and we are currently working on its restoration. I believe you will be a little more satisfied on your next visit.Kind regards.
by A verified traveler from Germantown
Posted 17 Mar 2023
by A verified traveler from Prague
Posted 12 Feb 2023
Our stay was great. I stayed in many hotels in Liberec but this one is the best. Spacious rooms, soundproof, clean. Staff friendly and tasty breakfast.
Comment from Hotel Management
14 Mar 2023 by Dominik Pulpan, Front Office Manager, Hotel Management
Dear guest, we are very happy to read that your stay was a success! Thank you for your comment about our friendly staff. We'll let them know what a great job they're doing! We are glad that our location with exclusive parking is convenient for you! Satisfied guests like you are our reward for our work, which we try to do as well as possible and we will continue to work on improving the quality of our services.
