Ratings based on 101 Verified Reviews
3.6 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Stay here
Posted 13 Jan 2024 on HotelsRooms were older but bedding was neat and clean over all a good basic stay
by A verified traveler
Don’t book here, they will lose your reservation
Posted 6 Jan 2024 on HotelsThis hotel “lost” my reservation twice! The second time after I called to confirm my reservation because of the first time. The lady at the front desk clearly didn’t want to do her job or lift a finger to help with the situation. I was told by the hotels.com rep that I had to contact that she even refused to work with them in correcting the situation. All of this while two cars were in the parking lot so it’s not like they were full. This was absolutely the worst experience I’ve ever had with any hotel or customer service situation ever.
by A verified traveler
Posted 28 Dec 2023 on Hotels
The hallways to the rooms looked and smelled like they had dog pee all over them. I was in the room closest to the entrence door and I could smell the hallway in the entrence to my room. This was a reminder to me to pay through the hotel.com and not with the vendor. I would have tried to go to a new hotel, but didnt want to fight to get ny money back. The ice machine was also covered in mold. This totally made me doubt the cleanliness of the kitchen that would be used to make the free breakfast...so I didnt even enter the dining area
Comment from Hotel Management
6 Jan 2024 by J B, Hotel Management
Dear Sir,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Guest and the issue with the Carpet and smell and Ice machine is something we'll take care of right away. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our Future guests.We hope for an opportunity to properly host you in the future.Sincerely,Jay BhaktaGM
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
6 Jan 2024 by J B, Hotel Management
Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.we are so happy to hear you enjoyed your stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jay BhaktaGM
by A verified traveler
Posted 21 Oct 2023
Comment from Hotel Management
6 Jan 2024 by J B, Hotel Management
Dear Donna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jay BhaktaGM
by A verified traveler
Posted 17 May 2023
The rooms were very clean
Comment from Hotel Management
16 Jun 2023 by Jay Bhakta, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jay BhaktaGM
by A verified traveler
Posted 16 May 2023
Comment from Hotel Management
16 Jun 2023 by Jay Bhakta, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jay BhaktaGM
by A verified traveler
Posted 19 Aug 2021 on Hotels
Comment from Hotel Management
6 Jan 2024 by J B, Hotel Management
Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at our Quality Inn Liberal, KS.we are happy to hear that you enjoyed you stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jay BhaktaGM
by A verified traveler
Posted 1 Aug 2021 on Hotels
Comment from Hotel Management
6 Jan 2024 by J B, Hotel Management
Dear William,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for that mishap. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Jay BhaktaGM
