Ratings based on 530 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
No one is here to check me in. & I can’t get through the doors nor get the keys to the room I paused fir
Comment from Hotel Management
11 Jun 2024 by Hotel Management, Hotel Management
Dear Charles, We apologize for the inconvenience you experienced during check-in. Your comfort and satisfaction are paramount, and we regret that we fell short of your expectations upon arrival. We are addressing this issue with our front desk team to ensure improved availability and assistance for our guests. Your feedback is invaluable as we strive to provide seamless experiences for all our guests. We appreciate your patience and understanding. Thank you for bringing this matter to our attention.Sincerely,Hotel Management
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 18 May 2024
Run down and no staff available between 10pm to 10am which is strange.
Comment from Hotel Management
23 May 2024 by Hotel Management, Hotel Management
Dear Angela, We sincerely apologize for any inconvenience you experienced during your stay. Ensuring a comfortable and responsive environment for our guests is paramount, and we regret falling short of your expectations. Your feedback regarding the limited availability of staff during certain hours is duly noted, and we will address this internally to better serve our guests round-the-clock. We appreciate your patience and understanding. Should you choose to stay with us again, we are committed to providing a more seamless and enjoyable experience. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management
by A verified traveler
Posted 19 Apr 2024
by A verified traveler from Myrtle Beach
Posted 15 Apr 2024
Needs updating room was outdated
Comment from Hotel Management
16 Apr 2024 by Hotel Management , Hotel Management
Dear Floyd, We appreciate your feedback regarding the outdated appearance of the room. Providing modern and comfortable accommodations is important to us, and we apologize that your experience did not meet your expectations. Your feedback is valuable, and we will consider it as we strive to improve our facilities. We are committed to ensuring that our guests have a comfortable and enjoyable stay, and we hope to have the opportunity to welcome you back in the future for a more updated experience. Thank you for sharing your thoughts with us.Sincerely,Hotel Management
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 15 Mar 2024 on Hotels
It is what you need and nothing more. If you want to cook, they have you covered but I didn’t. It’s not expensive and you get what you pay for.
by A verified traveler
Posted 5 Mar 2024
Staff are not helpful. Rooms are not very clean. Are is very accessible and walkable area for dining options
Comment from Hotel Management
7 Mar 2024 by Hotel Management, Hotel Management
Dear Kristin, Thank you for the review. We are glad the hotel's location was convenient for you. However, we apologize for the challenges you experienced with our staff and room cleanliness. This does not meet our usual standards, and we appreciate your feedback. Your insights are valuable, and we will share your comments with the appropriate teams to enhance the overall guest experience and avoid recurrence. Thank you for bringing this to our attention, and we hope you will consider giving us another chance to provide a more satisfactory stay in the future. Your comfort is our priority, and we are committed to improvement.Sincerely,Hotel Management
by A verified traveler
Posted 3 Mar 2024
