Ratings based on 958 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Nothing great
Comment from Hotel Management
22 May 2024 by Super 8 By Wyndham Georgetown, Hotel Management
Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We strive to provide a great experience for all our guests and hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 19 May 2024
Found a dead bedbug in the bed and left without unpacking. Staff was nice but I wasn’t going to risk staying there.
Comment from Hotel Management
21 May 2024 by Super 8 By Wyndham Georgetown, Hotel Management
Thank you for taking the time to share your feedback. I am very sorry to hear about the experience you had during your recent stay with us. The situation you described is not reflective of the high standards we set for our property.Upon receiving your report, we immediately contacted our pest control service to conduct a thorough inspection of the room. I want to assure you that their detailed inspection did not find any evidence of bedbugs. Nonetheless, we take your concerns very seriously and have taken extra precautions to ensure our rooms meet the highest cleanliness and safety standards.While I am pleased to hear that our staff treated you well, I understand that this did not alleviate the distress caused by the situation. Please accept my sincerest apologies for the inconvenience and discomfort you experienced.We would greatly appreciate the opportunity to make it up to you. If your travels bring you back to our area.Thank you for bringing this matter to our attention. Your feedback is invaluable, and we hope to have the chance to restore your confidence in our hotel.
by A verified traveler
Posted 15 May 2024
Was really nice place.
Comment from Hotel Management
15 May 2024 by Super 8 By Wyndham Georgetown, Hotel Management
We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler from Lansing
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Super 8 Georgetown, Hotel Management
Thank you for your positive rating! We're delighted to hear you had a pleasant experience during your stay. If there's anything specific you enjoyed or any suggestions for further improvement, we'd love to hear them!
by A verified traveler
Posted 10 May 2024
The property is near a lot of different places to eat. Easy to get in and out of. Easy to get to interstate,
Comment from Hotel Management
13 May 2024 by Super 8 By Wyndham Georgetown, Hotel Management
Thank you for sharing your feedback! We're glad to hear that our property's convenient location near various dining options and easy access to major routes made your stay more enjoyable.If you have any specific preferences for nearby attractions or restaurants for your next visit, please feel free to let us know, and we'll be happy to assist you. We look forward to welcoming you back and providing another pleasant stay.
by A verified traveler from Fenton
Posted 7 May 2024
Convenient location, however it's too close to the highway, very noisy and hard to get a good night's sleep.
Comment from Hotel Management
8 May 2024 by super 8 georgetown , Hotel Management
Thank you for taking the time to share your feedback with us. Your comments are important to us as they help us to continually improve our services.
by A verified traveler
Posted 7 May 2024
It appears to be in the process of being upgraded.
Comment from Hotel Management
8 May 2024 by super 8 georgetown, Hotel Management
Thank you for taking the time to share your feedback with us. Your comments are important to us as they help us to continually improve our services.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
5 May 2024 by Super 8 Georgetown, Hotel Management
Thank you for the 5-star rating! We're delighted that you had such a wonderful experience with us. Your support is truly appreciated!
by A verified traveler
Posted 4 May 2024
check in person was very nice. Went to the room and the VERY STRONG order of the cleaning solutions was so bad it made my eyes water and my throat sore. I would never recommend this place
Comment from Hotel Management
4 May 2024 by Super 8 Georgetown, Hotel Management
"We apologize for the inconvenience caused by the strong odor of our cleaning solutions. Your feedback is important to us, and we are taking steps to address this issue. We hope to welcome you back for a better experience in the future."
