Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
👍
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by Aiden, Hotel Management
Dear Linda,Thank you for sharing feedback about your stay with us! We are glad you enjoyed and hope to welcome you back next time you visit Lexington!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler from Westville
Posted 1 May 2024
Comment from Hotel Management
8 May 2024 by Aiden, Hotel Management
Dear Cindy,Thank you for your positive review! We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 3 Apr 2024
Clean rooms, close to campus!
Comment from Hotel Management
5 Apr 2024 by Aiden, Hotel Management
We're delighted to hear that you found our rooms clean and enjoyed the proximity to the campus! Providing a comfortable and convenient stay for our guests is our top priority. We hope to have the pleasure of hosting you again in the future!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 2 Apr 2024
Entrance is not visible from the road
Comment from Hotel Management
5 Apr 2024 by Aiden, Hotel Management
Thank you for sharing your feedback with us. We're pleased to hear that you had a great stay overall. We apologize for any inconvenience caused by the lack of visibility of our entrance from the road. We'll take your comments into consideration as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 31 Mar 2024
Worked out perfect with our visit to University of Kentucky
Comment from Hotel Management
5 Apr 2024 by Aiden, Hotel Management
We're thrilled to hear that our hotel's location worked out perfectly for your visit to the University of Kentucky! Providing convenience for our guests is a top priority, and we're glad we could contribute to your positive experience. Thank you for choosing to stay with us!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 22 Mar 2024
The breakfast has a long period from 7 am to 10 am, which is what I really like.
Comment from Hotel Management
28 Mar 2024 by Aiden, Hotel Management
Dear Yulong,Thank you for your review! We're glad to hear that you enjoyed our breakfast hours and had an overall great stay. We hope to welcome you back next time you visit Lexington!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 13 Mar 2024
Friendly staff, very clean
Comment from Hotel Management
13 Mar 2024 by Aiden, Hotel Management
Dear Sabrina,Your satisfaction is our top priority. Thank you for taking the time to share your feedback. We can't wait to see you again!Sincerely,Aiden FrahmAssistant General Manager
by A verified traveler
Posted 5 Mar 2024
Clean nice
Comment from Hotel Management
5 Mar 2024 by Aiden, Hotel Management
Dear Jeffery,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 2 Mar 2024
Needs a bigger sign out front that’s lit up, otherwise it’s great.
Comment from Hotel Management
2 Mar 2024 by Aiden, Hotel Management
Thank you for your kind words about our property! We strive to make every guest's stay great. Hope to see you back soon!
