Ratings based on 713 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 26 May 2024
This was the worst place! No fridge no microwave, no shampoo, no side chair. The flooring was cracked and chipped and jagged, and would never dare touch the floor with bare feet. The outlet in the bathroom had no power so could not plug in my curling iron. There was no light switch near the door and had to use my phone light to locate it. For a cheap hotel, it was 114$, I could have overlooked it if it was in the 60$ range and it listed breakfast but they only serve nasty coffee. DO NOT GO THERE! We are actually sending a complaint to the corporate office because it was so bad.
by A verified traveler
Posted 25 May 2024
The worst place I’ve ever ever stayed
No fridge no microwave no dresser to put our clothes in. I was under the understanding that we would have this pool was full. I was also told we had a pool to use, but then they informed me that no we did not horrible horrible run as fast as.
by A verified traveler from Morris
Posted 20 May 2024
by A verified traveler
Posted 14 May 2024
They where very clean
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Jan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler
Posted 7 May 2024
Good stay
Comment from Hotel Management
13 May 2024 by Brand Experience Team, Hotel Management
Hi Drane, Thanks for your review, we really appreciate the support.Natalie #Team6
by A verified traveler
Posted 30 Apr 2024
NA
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Krarissa,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 29 Apr 2024
Lacking microwave, frig, hairdryer, coffee maker. Matress cover stained, hair on sheets. A plus was a tv that worked. And no breakfast.
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Patricia,We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
by A verified traveler
Posted 28 Apr 2024
This property was misrepresented! No fridge, no microwave, no shampoo, no Kleenex, no hair dryer, no coffee. Barely clean (the floors were sticky). The staff members were not helpful. No fan in the bathroom. Couldn't turn on several of the lights in the room. WiFi disconnected constantly. My room key had to be reprogramed every time I came back to my room. We had 2 rooms. We could not get the shower to come on in the second room until staff came to demonstrate how to use it. When we complained we were told 'oh yeah, we get complaints about that room all the time.' and told to call maintenance. The booking like promised breakfast...there was none. When asked we were told 'the other Motel 6 in Georgetown' offered everything we wanted. Never again! Don't book here!!!!
Comment from Hotel Management
6 May 2024 by Brand Experience Team, Hotel Management
Hi Ramona,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 14 Apr 2024
Clean and quiet
Comment from Hotel Management
22 Apr 2024 by Brand Experience Team, Hotel Management
Hi LauraThanks for your review, we really appreciate the support. Lilith#Team6
