Ratings based on 454 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wheeling
Posted 14 Jun 2024
I had reserved a handicap accessible room. The bathroom floor was very dirty. The walk-in shower was also dirty. There was no bath mat in the shower. I slipped in the shower. Very scary! There were crumbs on the foor around the bed. What a let down from the Holday Inn we stayed at the night before in Sterling, CO. That one was immaculate and had wonder beds. This hotel needs a refresh.
by A verified traveler
Posted 28 May 2024
Super easy to get to from I80. Friendly front desk person. Great water pressure in the shower. Love the Dove brand personal care items. Walmart is very close. Good breakfast options. Good value for the price.
Comment from Hotel Management
28 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington and for taking the time to provide feedback about your experience. Your feedback is very important to us.Again, thank you for staying with us.
by A verified traveler
Posted 22 May 2024
Dirty and in desperate need of a remodel. Tub/shower was so bad I didn’t even take a shower, lights and outlets didn’t work, wouldn’t stay there again.
Comment from Hotel Management
28 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express. We want all our guests to have a great stay and we are sorry we fell short of that goal on your last visit.
by A verified traveler
Posted 20 May 2024
It worked well for us
Comment from Hotel Management
20 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington and for taking the time to provide feedback about your experience. Again, thank you for staying with us.
by A verified traveler
Posted 10 May 2024
N/A
Comment from Hotel Management
10 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience.Again, thank you for staying with us.
by A verified traveler
Posted 4 May 2024
All was good
Comment from Hotel Management
6 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington.Your feedback is very important to us.Again, thank you for staying with us.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington and for taking the time to provide feedback about your stay.Again, thank you for staying with us.
by A verified traveler
Posted 3 May 2024
Bathroom needed attention, cleaned better and updated.
Comment from Hotel Management
3 May 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington and for taking the time to provide feedback about your experience.
by A verified traveler
Posted 14 Apr 2024
Good housekeeping
Comment from Hotel Management
15 Apr 2024 by KS, Hotel Management
Thank you for staying with us at Holiday Inn Express Lexington and for taking the time to provide feedback about your experience.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by KS, Hotel Management
Thank you for choosing Holiday Inn Express Lexington and for taking the time to provide feedback about your experience.
