Ratings based on 844 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Love you can have your fur babies
Comment from Hotel Management
14 Jun 2024 by Zac - Hotel Audit, Hotel Management
Thank you for taking the time to leave such an excellent review! We're so happy to hear that you enjoyed your stay. We hope you'll stay with us again. Please have a great day!
by A verified traveler
Posted 3 Jun 2024
We love staying here
But sad there’s no more hot breakfast
Comment from Hotel Management
4 Jun 2024 by Zac - Hotel Auditor, Hotel Management
Thank you for taking the time to leave such an excellent review. Yes, unfortunately after many years, we had to discontinue our complimentary hot breakfast buffet. It was no longer financially sound to keep it in operation. We still have a complimentary Continental style breakfast, however, and we hope you'll stay with us again and again to enjoy it. Please have a great day!
by A verified traveler
Posted 2 Jun 2024
The AC did not work in the original room. We were moved to another room. They forgot they moved us to another room and sent other visitors to the same room. We were woken up at 1a.m to loud noises of the people they double booked to the room trying to get into our room. The front desk then calls us and asks why we are in the room and we tell them they moved us there after the original room AC broke. Overall, very disappointed.
Comment from Hotel Management
4 Jun 2024 by Zac - Hotel Auditor, Hotel Management
Thank you for taking the time to leave a review. We're very sorry to hear that your stay was unpleasant due to issues regarding double booking your room. We assure you that this will be addressed, and we hope that you will stay with us again. Please have a great day.
by A verified traveler
Posted 15 May 2024
Perfect service
Comment from Hotel Management
24 May 2024 by Hotel Staff, Hotel Management
Thank you for the wonderful review. Please have a great day!
by A verified traveler
Posted 29 Apr 2024
Close to the lake
Comment from Hotel Management
24 May 2024 by Hotel Staff, Hotel Management
Thank you for the wonderful review. Please have a great day!
by A verified traveler
Posted 26 Apr 2024
Grounds unkept and in poor condition. Bed had gritty substance under the sheets
Comment from Hotel Management
24 May 2024 by Hotel Staff, Hotel Management
Thank you for taking the time to leave a review. We apologize for any conditions that made your stay unpleasant. We can assure you that your concerns will be addressed. We hope you will stay with us again, so that we may provide a more satisfactory stay experience.
by A verified traveler
Posted 24 Apr 2024
No carpet on first floor rooms
Comment from Hotel Management
24 May 2024 by Hotel Staff, Hotel Management
Thank you for the wonderful review. We apologize for any inconvenience the lack of carpeting presented. It was removed in our renovation process approximately 6 years ago. Please have a great day!
by A verified traveler
Posted 21 Apr 2024
Very helpful staff and nicely kept rooms.
Comment from Hotel Management
24 May 2024 by Hotel Staff, Hotel Management
Thank you for the wonderful review. Please have a great day!
by A verified traveler
Posted 15 Apr 2024
A lot of parking off the main road was quiet& safe
Comment from Hotel Management
16 Apr 2024 by Kevin - Asst GM, Hotel Management
We appreciate the time taken to fill out this review. We are working hard to make the parking lot and other common areas feel safer. Have a great day!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Kevin - Asst GM, Hotel Management
We appreciate your business and for taking the time to review. We hope you continue to have a pleasant day!
