Ratings based on 572 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
We have bed bug bites
by A verified traveler
Posted 29 Apr 2024
Nice hotel. Very clean. Stairs instead of elevator, so if you are unable to use stairs, be sure to request a first floor room.
by A verified traveler
Posted 13 Apr 2024
Hotel was overly hot , short staffed. The first room we got assigned smelled like a sitting ash tray and there were cigarette burns all over the tiles . Changed room a little better bathtub was disgusting I wouldn’t let my four year old child bath in this. Was so ready to leave as soon as we arrived . I’m def not one that ever complains but will never stay here again.
by A verified traveler
Posted 9 Apr 2024
The only thing we didn't like was our room was on the second floor which would have been fine, but no elevator and all the way across the building with two flights of steps. That would have been ok to, but my wife has congestive heart failure and gets short of breath easily making it pretty tough for her and was very unexpected.
by A verified traveler
Posted 4 Apr 2024
Nice clean well-kept rooms for the price! The whole property seemed well-kept and orderly
by A verified traveler
Posted 1 Apr 2024
There was no elevator and the stairway really needed updated the carpet looked really old and dirty . One of the rooms we used smelled like a cat had stayed in there and peed in the carpet . The second room we were in had tape down on the vinyl flooring they had put down , and the heater and ac unit was hard to get to come on and set and then back off
by A verified traveler
Posted 30 Mar 2024
Very friendly and helpful staff. Spacious room and our kids really enjoyed the pool. Not too far of a drive to Red River Gorge area.
by A verified traveler from Mount Sterling
Posted 21 Mar 2024
by A verified traveler
Posted 7 Mar 2024
The breakfast wasn't great all prepackaged flatbread, no bagels, no hot eggs, sausage/meat.
Pool was supposed to open at 8 was still "closed" when checked out at 9 am.
by A verified traveler
Posted 3 Mar 2024
