Ratings based on 988 Verified Reviews

3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
Clean place to stay, staff was very friendly and helpful. Good location, easy to access downtown and highways. Large parking lot and so many places to eat nearby. Good experience!
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Kelsey,We are pleased to hear that you enjoyed your stay with us and found our location convenient. Our team works hard to provide excellent service, and we are glad to hear that they made a positive impact on your visit. Thank you for taking the time to share your feedback with us!
3 out of 5
by A verified traveler

Posted 9 May 2024
The toilet seat was dirty from someone standing on the seat. We had to scrub it with a wet wipe to get it clean. The remote was missing from the room. Their were food crumbs on the sofa cushions. The soap dispenser in the shower was empty.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Duane,Thank you for sharing your feedback with us. We appreciate you bringing these matters to our attention as it helps us improve our services for future guests. We encourage guests to reach out to our management directly for any further assistance required.
3 out of 5
by A verified traveler

Posted 9 May 2024
The staff was kind and courteous. The parking area was dirty, bathroom in the room was not clean and floors upstairs were sticky.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Mary,We appreciate your kind feedback regarding our staff. We regret to hear about the concerns you encountered during your stay. We encourage guests to reach out to us directly with any issues faced to ensure a pleasant stay in the future.
4 out of 5
by A verified traveler

Posted 2 May 2024
They returned the sandals i left in the room, no charge.
2 out of 5
by A verified traveler

Posted 20 Apr 2024
Cold shower! I'm awake now!
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Andy, We regret to hear about your cold shower experience and apologize for any inconvenience caused during your stay. Your feedback is valuable, and we will address this matter with our team for further improvements. Thank you for sharing your experience with us.
3 out of 5
by A verified traveler

Posted 6 Apr 2024
The staff were friendly, the place was clean but the spout in the shower almost fell off and the walls and windows are very thin....very noisy.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Reinhard, Thank you for sharing your feedback with us. We appreciate your kind words about our staff and cleanliness. We value all guest input to continually improve. Should you experience any concerns during your stay, please do not hesitate to reach out to our management team directly for assistance.
5 out of 5
by A verified traveler from NEW HUDSON

Posted 18 Mar 2024
Nice, clean, convenient hotel.
Comment from Hotel Management
20 Mar 2024 by Manager, Hotel Management
Hello Michael,We are thrilled to hear that you enjoyed your stay with us and found our hotel to be clean and convenient. Your feedback is greatly appreciated. If you have any further comments or concerns, please don't hesitate to reach out to our management team. We hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Great place
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hello Joseph,We appreciate your positive feedback! It's fantastic to hear you enjoyed your stay with us. Should you have any future travel plans, we would love to welcome you back to our hotel.
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Great place, great people
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hello Joseph,We are glad to hear that you enjoyed your time with us. Our team works hard to ensure a positive experience for all our guests. Thank you for choosing our hotel.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Very nice place
Comment from Hotel Management
12 Mar 2024 by Manager, Hotel Management
Hello Joseph,We appreciate your kind feedback about your stay! We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.