Ratings based on 677 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Easy checkin! Great room!
Comment from Hotel Management
2 Jun 2024 by Allison Beane - General Manager , Hotel Management
Dear Dena,Thank you for taking the time to review the Hampton Inn by Hilton Lewiston-Auburn here on Expedia. Happy to hear your check in process with us was smooth and you liked your room. Sincerely,Allison BeaneGeneral Manager
by A verified traveler
Posted 20 May 2024
very friendly and courteous staff
Comment from Hotel Management
28 May 2024 by Allison Beane - General Manager, Hotel Management
Dear Andrew,Thank you for taking the time to review us here on Expedia. We appreciate the comments about our friendly and courteous staff. See you next time! Sincerely,Allison Beane General Manager
by A verified traveler
Posted 14 Apr 2024
Scott at check in was very friendly, efficient, and accommodating. Toby, the maintenance person was also very friendly and was always working and cleaning. He also found me to let me know one of the kids had left an expensive pair of goggles down at the pool, and took the time to walk down and let me in after hours so I could get them.
Comment from Hotel Management
14 Apr 2024 by Allison Beane - General Manager , Hotel Management
Dear Marcia,Thank you for taking the time to review the Hampton Inn by Hilton Lewiston-Auburn here on Expedia. We are happy to hear Scott and Toby gave you great service while you stayed is us. They will be thrilled to hear you mentioned them.Sincerely,Allison BeaneGeneral Manager
by A verified traveler from New Canaan
Posted 13 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Allison Beane - General Manager , Hotel Management
Dear Kristin,Thank you for taking the time to review us on Expedia. While there was not comments, we hope your stay was enjoyable and we strive to provide the best service. Sincerely,Allison BeaneGeneral Manager
by A verified traveler
Posted 9 Apr 2024
Our stay was great we were in walking distance to baxter brewery and we had a great view of the waterfall from our room. The breakfast was awesome along with the staff would highly recommend !
Comment from Hotel Management
10 Apr 2024 by Allison Beane -General Manager , Hotel Management
Dear Gail,Thank you for taking the time to review the Hampton Inn by Hilton Lewiston-Auburn here on Expedia. We love our downtown location close to many local eateries and glad you got to experience one of our favorites! The falls are beautiful this time of year with the snow melting and filling up the river edges. We hope to see you again! Sincerely,Allison BeaneGeneral Manager
by A verified traveler
Posted 27 Mar 2024
Nice, clean rooms. Great breakfast. Appreciated having a washer/dryer available.
Comment from Hotel Management
28 Mar 2024 by Allison Beane - General Manager, Hotel Management
Dear Belinda,Thank you for taking the time to review the Hampton by Hilton Lewiston-Auburn here on Expedia. We are thrilled to read your stay experience with us was great and our added amenities helped throughout your stay. See you next time! Sincerely,Allison BeaneGeneral Manager
by A verified traveler
Posted 27 Mar 2024
Really poor snow removal services! There was an icy storm during our stay but the clearing of snow was pretty poor.
Comment from Hotel Management
28 Mar 2024 by Allison Beane - General Manager, Hotel Management
Dear Mike,Thank you for taking the time to share your stay experience on this platform. Yes, we had a major snowstorm producing a significant amount of snow before turning to sleet. Due to many local residents losing power and needing shelter for many days, those guests never left their parking spots allowing us enough room to clean up the individual spots this storm which is not typical but did happen. We truly are sorry you were impacted by this as it was unfair to you. I am the General Manager and was outside for two days straight shoveling and helping guests and would have been happy to help get you out if you needed assistance. Sincerely,Allison BeaneGeneral Manager
by A verified traveler
Posted 3 Mar 2024 on Orbitz
Good property
Comment from Hotel Management
27 Mar 2024 by Allison Beane - General Manager, Hotel Management
Dear David,Thank you for taking the time to review the Hampton Inn by Hilton Lewiston-Auburn here on Orbitz. We are thrilled to see your stay experience with us was great! Sincerely, Allison BeaneGeneral Manager
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Allison Beane - General Manager, Hotel Management
Dear Kearra,Feedback is important so we can find ways to improve. There are no comments shared, so I am not sure how to respond to this review to apologize or follow up on your concerns. Sincerely, Allison Beane General Manager
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Allison Beane - General Manager , Hotel Management
Dear McDonald, Thank you for taking the time to review the Hampton Inn by Hilton Lewiston-Auburn here on Hotels.com. Many thanks for the wonderful rating even though there are no comments. Sincerely, Allison BeaneGeneral Manager
