Ratings based on 163 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
I did not like the $50 deposit charge for requesting a non smoking room. I Do not smoke why should i have to pay for that?
The motel did not have irons or an ironing board. They also need a more experienced staff at the front desk. The walls were thin because you can hear people on the toilet in the room above you. I will not be returning to this motel.
by A verified traveler
Posted 25 May 2024
The room was clean and the people were very friendly. The condition of the room might be considered "shabby chic" but i just would call it shabby. The towels and other bath linens need replacing-terribly stained and shaggy.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
15 Apr 2024 by k, Hotel Management
Thank you for your feedback. First, allow me to apologize on behalf of everyone here at The Walking Horse Lodge for your dissatisfaction of the room. Guest satisfaction is always our main goal here and we are working to resolve the issue. We look forward to you staying with us in the future. Walking Horse Lodge
by A verified traveler
Posted 9 Mar 2024 on Hotels
The room that I got was very smoky had a bad smell so I went back to the front desk and asked for a refund because they said that was all they had but they did find me a better room so I stayed
Comment from Hotel Management
9 Mar 2024 by k, Hotel Management
We would like to apologize on behalf of Walking Horse Lodge for the issue with your room. We are looking into this matter. Thank you so much for your feed back. We hope to see you again in the near future. Thank you
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by k, Hotel Management
Thank you for your feedback. First, allow me to apologize on behalf of everyone here at The Walking Horse Lodge for your dissatisfaction of the room. Guest satisfaction is always our main goal here and we are working to resolve the issue. We look forward to you staying with us in the future. Walking Horse Lodge
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Dee, Hotel Management
Please let me allow to Thank you for your positive review our team appreciate that our hard work is recognized and rewarded.
by A verified traveler
Posted 15 Jan 2024
Loved it
Comment from Hotel Management
2 Mar 2024 by Dee, Hotel Management
Thank you for your positive review our team will really appreciate that our hard work is forthwith. Its encourage us to continuing. Hopefully see you soon
by A verified traveler
Posted 31 Oct 2023 on Hotels
It was ok nothing amazing. The lady at the counter was so friendly and helpful. My daughter for got her favorite blankent and she went and found it a d saved it for her
Comment from Hotel Management
27 Dec 2023 by Dee, Hotel Management
We totally appriciate positive reviewswhich encourage our team to keep up good work Thank you. Hopefully see you again soon.
by A verified traveler
Posted 13 Oct 2023 on Hotels
Bad place to stay at. Never again.
Comment from Hotel Management
3 Mar 2024 by k, Hotel Management
Thank you for your feedback. First, allow me to apologize on behalf of everyone here at The Walking Horse Lodge for your dissatisfaction of the room. Guest satisfaction is always our main goal here and we are working to resolve the issue. We look forward to you staying with us in the future. Walking Horse Lodge
by A verified traveler
Should not be on Hotels.com
Posted 2 Oct 2023 on HotelsThe staff was friendly and responsive when I checked in and then had a disruptive person outside my room. The room was very dilapidated with torn drapes and lamp shades, stained towels and filthy smelly carpet. The smell of cat pee masked by deodorizers was horrible.
Comment from Hotel Management
3 Mar 2024 by k, Hotel Management
Thank you for your feedback. First, allow me to apologize on behalf of everyone here at The Walking Horse Lodge for your dissatisfaction of the room. Guest satisfaction is always our main goal here and we are working to resolve the issue. We look forward to you staying with us in the future. Walking Horse Lodge
