Ratings based on 726 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

worst experience of my life

Posted 9 Nov 2023 on Hotels
I did not have a stay, when we arrived at the hotel, the hotel was closed, there was someone there to inform us that the hotel was closed, there was no assistance offered to find a different hotel, we traveled 4 hrs to get there and did not have a hotel to stay in, there was no assistance at all, we were told that someone called regarding out reservations on 8/10, which was 2 months prior to the reservation, 1 single call with no message, there was no email or text, I find this unacceptable, we had booked 2 rooms, then had to look around for any open rooms in the area, we were very unhappy with this. I would not recommend this chain to anyone if this is how the patrons are treated.
5 out of 5
by A verified traveler

OUTSTANDING

Posted 23 Aug 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2023
5 out of 5
by A verified traveler

Posted 21 Aug 2023
It's really quiet place, good enough for a few nights sleep. Fridge was not working though.
5 out of 5
by A verified traveler from Pittsburgh

Posted 17 Aug 2023
Just a great property, great staff, clean, quiet, good breakfast.
3 out of 5
by A verified traveler

Posted 17 Jul 2023
The manager was fantastic, breakfast was fantastic we stayed first and last night of our week long vacation first room amazing perfect comfortable second room while ok there was a leak from room above our sink didn’t want to drain and there was a dog bone under bed skirt. Manager did cover up and fix drain immediately the hallway carpeting is really in need of an upgrade
4 out of 5
by A verified traveler

Posted 17 Jul 2023 on Hotels
Room 300 the shower head is broke. Other than that it was fine.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023
3 out of 5
by A verified traveler

Posted 5 Jul 2023
Staff not very friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2023