Ratings based on 241 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
The Grand Hotel is grand!
Posted 6 Jul 2023 on HotelsThe hotel is Grand in every sense. With beautiful gardens, fountain, indoor and outdoor pools, lovely buffet breakfast room overlooking the gardens, it was quite a lovely hotel. Only issue is the dinners on the half plan, which I would not recommend as they include heavy food with limited choices. There are plenty of good restaurants in the area for dinner. But the spa was superior and Sebastain and the other lady gave excellent massages. Would highly recommend staying in this luxurious hotel.
Comment from Hotel Management
18 Jul 2023 by The Grand Hotel Imperial Team, Hotel Management
Dear Guest,Thank you for your opinion! We appreciate your feedback and are sorry that you were not completely satisfied with our menu.We are pleased to have had you as our guest and look forward to seeing you again soon.Kind regards, The Grand Hotel Imperial Team
by A verified traveler
Not “Grand”
Posted 12 Jun 2023 on HotelsComment from Hotel Management
15 Jun 2023 by AnastasiyaDerenko, Hotel Management
La ringraziamo per la Sua recensione, provvederemo a migliorare i piccoli difetti da Lei segnalati. Per tanto ci scusiamo se la piscina era in disordine per via dei lavori in corso prima dell'apertura ufficiale. Speriamo di riaverla come nostra ospite in futuro e di soddisfare a pieno le Sue aspettative.Il Team Grand Hotel Imperial
by A verified traveler from Manassas
Posted 28 Aug 2022
Excellent breakfast and dinner buffets; very prompt and friendly service. Our room was elegant, spacious, and had windows on two sides. The blinds kept the heat out. The building and the park are very beautiful. Very nice indoor and outdoor pool areas. Walk to the historical town center easy and scenic through the park.
Tv remote was slow, hardly any international channels. Shower temperature was difficult to set. Not enough electrical outlets in the room.
Comment from Hotel Management
30 Aug 2022 by Derenko Anastasiya, Hotel Management
Dear Guest,Thank you for your positive review, Delighted to have hosted you and we look forward to seeing you again,Best regards from the Grand Hotel Imperial Team
by A verified traveler
Posted 2 Jul 2022 on Hotels
Comment from Hotel Management
4 Jul 2022 by Grand Hotel Imperial Team, Hotel Management
Gentilissima Suzanne, La ringraziamo di aver espresso la sua opinione sul nostro Grand Hotel Imperial.
Cordiali saluti
Il Team del Grand Hotel Imperial
by A verified traveler
Posted 2 Jul 2022
Very enjoyable stay. Lovely location.
Comment from Hotel Management
2 Jul 2022 by Front Office, Hotel Management
Dear Guest,
thank you for your review. We hope to welcome you again as our guest.
Kind regards
Yvonne Vajnberger
by A verified traveler
Posted 2 Aug 2021 on Hotels
by A verified traveler
Posted 12 Aug 2019 on Hotels
by A verified traveler
Posted 4 Aug 2019
Rooms are a bit tired but good location 5 minutes from town , good outdoor pool and gardens
by A verified traveler
A special hotel in a scenic location!
Posted 1 Aug 2019 on HotelsBeautiful hotel situated in the picturesque Levico lake/town area. Historic hotel, situated in a big park and a great base to explore surrounding towns. Delicious food and helpful staff, but service inconsistent over a period of 4 days. Notwithstanding that, a place that I will return too in future!
by A verified traveler
Posted 20 Apr 2019
The mountain view was incredible. Was very grand outside inside the rooms were pretty standard. Gave us the wrong beds so make sure you double check your booking.
