Ratings based on 178 Verified Reviews

3.4 out of 5
86% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
1 out of 5
by A verified traveler

Posted 18 Dec 2023
Self check in was not possible. Kiosk didn't recognise the reservation number. We couldn't reach any staff. Phones were not answered. (incorrect numbers of voicemail) >> We never got in the hotel! Refund requested, no answer yet.
3 out of 5
by A verified traveler

Posted 4 Oct 2023
Overall ok but stairs to loft not best for seniors to climb. No safety railing was poor. Beds adequate but average at best. We would not stay there again as we are pushing 80 years of age.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Reasonable accommodations

Posted 20 Jun 2023 on Hotels
I think it's comfortable, clean, and in a good location. I think check-in could be better, currently it's only between 4-6pm which is super difficult but the proprietor accomodated me at 2:30pm. The room was clean but the shower head was broken and the bed was ok.
3 out of 5
by A verified traveler

Good location but need of improvements

Posted 19 Nov 2021 on Hotels
Several items mentioned on facility presentation are not available as pool, breakfast. The garage is out of street but not closed and in morning smell of urine. Code to enter facility area is known by not people living there.
Comment from Hotel Management
11 Jan 2022 by Liesbeth , Hotel Management
Dear, Thank you for your feedback after your stay. We will keep your remarks in mind to improve our service. Kind regards,
4 out of 5
by A verified traveler

Posted 27 Sep 2021
Very nice property in a good location!
2 out of 5
by A verified traveler from NYC (I know)

Posted 8 Sep 2019
A little too monastic for me. Lighting was dim. Neighborhood unappealing. Staff pleasant but not terribly helpful about transportation.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2019 on Orbitz
3 out of 5
by A verified traveler

Suitable for youth people

Posted 22 Jul 2019 on Hotels
The only thing I didn’t like at all is bathroom: smell from the toilet and problems with the shower in my flat. Presence of a kitchenette with little fridge is definitely a plus. The city of Leuven is beautiful, very good beer and tasty chocolate are here.
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