Ratings based on 287 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear Bruce,Thank you for this kind review.We are thrilled that you highlighted our commitment to cleanliness and the upkeep of Begijnhof Hotel. Our team takes great pride in maintaining the high standards we set following our recent renovations. It's particularly gratifying to know that our service met your expectations, as we strive to provide a memorable experience for every guest.We hope to welcome you back in the near future.Warm regards,
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Gunther Vogels, Adjunct-Directeur, Hotel Management
Dear Jonathan,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit.Best wishes,Gunther Vogels, Adjunct-Directeur
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Manager, Hotel Management
Dear Alric,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back on many more occasions. Best wishes,
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by Manager, Hotel Management
Beste Sun,Dank u voor uw mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met vriendelijke groet,
by A verified traveler
Posted 20 Dec 2023
This is a beautiful hotel, but they should have warned us that there would be construction noises when we booked. It was too late by the time we arrived to check in. 9:00 is not terribly early, but we were exhausted from traveling.
Also, we booked a room for three people -- there were only two coffees and not enough towels. When my son called down for an extra pillow for his bed (the main bed had two pillows each per person) someone showed up and handed him a pillow without a pillowcase. Otherwise, we had a nice stay -- the beds were very comfortable and the room was clean and spacious. The problems were pretty minor, but seemed worth noting, because it's a relatively expensive place to stay, and those things were surprising.
Comment from Hotel Management
25 Dec 2023 by Gunther Vogels, Adjunct-Directeur, Hotel Management
Dear Maura,Thank you for taking the time to share your review.We're delighted to hear that you found the beds comfortable and the room spacious. Furthermore, our team takes great pride in maintaining our high standards of cleanliness and guest comfort, so it's wonderful to know that this aspect contributed positively to your stay. We apologise, however, for the inconvenience caused by the construction noise. We understand it can impact the tranquility of our guests, and we regret any disturbance it may have caused. We also appreciate you bringing to our attention the oversight with the in-room amenities. It is our aim to provide complete and accurate amenities for all our guests, and we have taken note of your comments regarding the coffee, towels, and pillowcase to ensure such lapses are not repeated. We are committed to offering a seamless experience to our guests.We hope to welcome you back in the future.Kind regards,Gunther Vogels, Adjunct-Directeur
by A verified traveler
Leuven Business Trip
Posted 19 Dec 2023 on HotelsGreat location, easily accessible by road for morning pick-ups. Very friendly staff, quiet, clean and very comfortable.
Also within 15mins walk of Leuven center and the Christmas market.
Comment from Hotel Management
20 Dec 2023 by Gunther Vogels, Adjunct-Directeur, Hotel Management
Dear Daniel,Thank you very much for this positive review.It's fantastic to hear that our location met your needs for your business trip and that you found the convenience of morning pick-ups and the proximity to Leuven center beneficial. We're delighted that the cleanliness and comfort of our rooms met your expectations, and our team's friendliness contributed to a quiet and enjoyable stay.We look forward to seeing you again.Wishing you a Happy Holiday season!Gunther Vogels, Adjunct-Directeur
by A verified traveler
Posted 25 Oct 2023
Comment from Hotel Management
14 Nov 2023 by Manager, Hotel Management
Beste gast,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groet,
by A verified traveler
Posted 24 Oct 2023
Comment from Hotel Management
14 Nov 2023 by Manager, Hotel Management
Beste Han,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u dan ook nog eens te mogen verwelkomen!
by A verified traveler
Posted 22 Sep 2022 on Hotels
Comment from Hotel Management
30 Sep 2022 by Gunther Vogels, Adjunct-Directeur, Hotel Management
Dear Tom,Thank you for this positive rating.We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you again. Best regards,Gunther Vogels, Adjunct-Directeur
by A verified traveler
Posted 20 Sep 2022
Comment from Hotel Management
20 Dec 2022 by Gunther Vogels, Adjunct-Directeur, Hotel Management
Dear Bo,Thank you for taking the time to share your feedback.We're happy to hear your stay met all your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Gunther Vogels, Adjunct-Directeur
