Ratings based on 9 Verified Reviews

3.7 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
2.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Feb 2024
Great service, the staff is helpful And super friendly.
Comment from Hotel Management
13 Feb 2024 by ROCIO, Hotel Management
Muchas gracias por su comentario. nos alegra que le haya gustado su estadía en el HOTEL.
4 out of 5
by A verified traveler

Posted 31 Jan 2023
The staff was incredible. Super nice. Extremely helpful. They offered a lot of great advice. They were the best!
Comment from Hotel Management
1 Feb 2023 by James L Mobarak, Hotel Management
Cordial saludo señor James L Mobarak . Agradecemos primeramente en tomarse unos minutos en dejarnos sus comentarios referente al Hotel Zafiro M.F, para el equipo de trabajo fue un verdadero place poder atenderlos en las instalaciones
3 out of 5
by A verified traveler

Good for overnight stay

Posted 17 Jan 2019 on Hotels
Lovely service from the staff here. Good breakfast made to order and drinks available to purchase. Clean bedroom and private bathroom with newly fitted bathroom and very fancy shower unit (electric shower with massage parts, rain section and radio etc) howeverthere is no hot water here and the water was particularly cold so not all that pleasant! The bed was a fairly small double but comfortable enough for one night. The main issue was that it is on a fairly busy road and the windows/blinds did not block out the light in the morning and there was an outside light that was on throughout the night which meant the room was very bright to sleep in. Overall the hotel was fine for an overnight stay and the staff were very good but I don't think I would return.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 30 Jan 2024
Personas muy amables, habitaciones y baño amplio. Me encanto
Comment from Hotel Management
13 Feb 2024 by ROCIO, Hotel Management
hola buenas tardesgracias por su comentario.nos da mucho gusto que le haya gustado su estadía en el HOTEL.
5 out of 5
by A verified traveler

Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Alexander Erazo, Hotel Management
Cordial saludo señora Liliana en nombre del grupo de trabajo del Hotel Zafiro, agradecemos su preferencia por elegirnos y poderla atender, esperamos seguir atendiéndole en sus futuras visitas.atentamente Administración Hotel zafiro
3 out of 5
by A verified traveler

Normal

Posted 29 Aug 2019 on Hotels
La relación calidad precio no funciona. Me parece costoso
Comment from Hotel Management
5 Sep 2019 by zafiro, Hotel Management
Gracias por tu recomendaciones, para nosotros es importante tu opinion y asi poder mejorar nuestros servicios.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2019
3 out of 5
by A verified traveler

mas o menos

Posted 22 Jul 2019 on Hotels
primero que todo no tenian en el sistema la reserva que realice con ustedes, segundo muy humedad la habitacion, y tercero pague a 90 mil pesos porque decia desayuno incluido y nunca me dieron, ni me devolvieron la plata