Ratings based on 10 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
A great jumping off point to the Amazon
Posted 2 Feb 2022 on HotelsA lovely little hotel that is a great gateway to the Amazon. We stayed one night before and after our tour into the Amazon and loved the comfortable stay. The pool was fantastic!
by A verified traveler
Wonderful Oasis in Leticia
Posted 20 Oct 2021 on HotelsThis hotel offered a relaxing oasis from the bustling nearby town of Leticia. The hotel grounds and guest lodging were well-maintained, and rather clean throughout our stay. The hotel had a handyman on site who was so kind and friendly pointing out animals on the hotel grounds or nearby — sloths, monkeys, bats, and tarantulas— which provided our children with hours of entertainment. The pool area was impeccably clean and a welcomed attraction to cool off in after a long day trekking in the heat and humidity. I highly recommend this hotel to anyone looking for accommodations in the area.
Comment from Hotel Management
13 Dec 2021 by Saludo, Hotel Management
Dear Tracie,
We love knowing that you were comfortable in the hotel and that you enjoyed every day. Thank you for sharing your experience in detail and for recommending us, it is very important for us to know that you spent a quiet vacation in contact with nature. The meaning of Utüane is "Place of rest" in Ticuna language and we are happy to know that we are fulfilling that promise to our guests. We are waiting for you back to serve you as you deserve. From Leticia in the Amazon, the Family of the Hotel Utüane sends you an affectionate Christmas greeting and a happy New Year 2022
by A verified traveler
A lovely retreat
Posted 17 Oct 2021 on HotelsWe stayed at Hotel Utüane for one day on either side of an intrepid journey through the Amazon. We loved it. The staff were lovely, the pool was great, and it was peaceful and quiet. My only complaint was the pillows, which I found way too big and hard, but it was a small problem. We would definitely stay there again if we returned to the Amazon.
Comment from Hotel Management
13 Dec 2021 by Saludo, Hotel Management
Dear Belinda,
Thank you for your comments and for sharing your experience during your stay, we will take into account your recommendations to improve the pillows. It is good that you enjoyed the pool and the place, we are waiting for you back to serve you as you deserve. From Leticia in the Amazon, the Family of the Hotel Utüane sends you an affectionate Christmas greeting and a happy New Year 2022
by A verified traveler from Vermont
Posted 20 Feb 2020
The place is unique and beautiful. Some one put a lot of heart in to creating that place. Highly recommend. The breakfast is wonderful as well 😬
Comment from Hotel Management
20 Feb 2020 by Marketing, Hotel Management
Dear guest,
Thank you for sharing your experience and letting us know how comfortable you were. We wait for you back, have a happy day.
by A verified traveler from Havelock North, New Zealand
Posted 26 Aug 2019
The Receptionist was excellent. She was able to help us a lot with our arrangements despite us not being able to speak any Spanish. She did it with patience and humour.
The staff in the restaurant were also very helpful and accommodating; they looked after us very well despite us not being able to understand any Spanish.
The housekeeper did a good job in our room each day.
Comment from Hotel Management
26 Aug 2019 by Lore, Hotel Management
Dear guest,
Thank you for sharing your experience with us, we are glad to know that your stay at the utüane hotel was excellent and that our staff is doing their job well. It was a pleasure to attend you and we wait for you again. Have a happy day.
by A verified traveler
Posted 22 Jan 2019
10 mins from the airport and 7 mins from the central! Tooktook is perfect for any distance. Great staff! Apart from poor wifi, it wont disappoint you.
Comment from Hotel Management
22 Mar 2019 by Marketing Utüane, Hotel Management
Estimado Huésped.
Gracias por compartir tu experiencia, nos alegra saber que llenamos tus expectativas, nos gusta atender muy bien a nuestros huéspedes y que se sientan felices. El Wifi es intermitente en toda la región y a eso le sacamos algo positivo por que podemos interactuar mucho más con el entorno y la naturaleza. Gracias nuevamente, te esperamos devuelta.
Recommended
for Everyoneby A verified traveler
Posted 24 Dec 2017
Excellent pool. Cold Walter in shower and no language skills but overall nice place which we would use again
Comment from Hotel Management
2 Feb 2018 by Lorena González, Hotel Management
Estimado Huésped.
Gracias por sus comentarios son muy importantes para nosotros. Nos encanta saber que les encanto el hotel y que quieren volver nuevamente, estaremos gustosos de atenderlos. Feliz Día.
by A verified traveler
Deberían aprender un poco mas
Posted 12 Dec 2021 on HotelsNo pude alojarme en este hotel por que cuando llegue no tenía luz. Esperaba que me reenviaran a otro hotel y asumieran los gastos pero solo conseguí que pagaran una moto para que me fuera de allí y me buscara un hotel por mi cuenta
by A verified traveler
Posted 11 May 2021 on Hotels
Comment from Hotel Management
13 May 2021 by Saludo, Hotel Management
Cordial Saludo Roosevelt,
Agradecemos tu calificación y te esperamos nuevamente para atenderte como mereces. Nos puedes compartir por favor un correo electrónico para enviarte información. Quedamos atentos que tengas un bello día.
by A verified traveler
Posted 23 Aug 2018 on Hotels
Comment from Hotel Management
1 Sep 2018 by Gerencia., Hotel Management
Estimado Jose Oswaldo.
Gracias por preferirnos y por su calificación. Lo esperamos de vuelta en otra oportunidad.
