Ratings based on 133 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Needs a review of processes that are customer led
Posted 5 Jan 2023 on HotelsHotel is in a fantastic spot door to door skiing, great boot room too. Thats where the plaudits end.
Pool, freezing water, maybe its the new Spa method of wellness; when you have skied all day its not a cold bath you need.
House keeping forgot to empty room bins which in our case had used sanitory products which smelt after 2 days, i had to request a bin bag myself to empty them. Not exactly 4 star treatment.
Breakfast 3 days of no croissants- IN FRAN E!!, Apparently a supply issue even though the village bakery was pumping them out for fun? Regularly bread ran out, hot food too, poor planning.
Evening meals were decent and good value.
Lounge fire created a nice atmosphere- however please dont burn damp timber, it smokes.......no honestly it does, cough cough.
Generally for what we paid, very disappointing, seemed short of staff. Maybe managers need to serve more to experience issues that customers , try the pool!
Staff seemed to have ill-informed training.
by A verified traveler
Posted 11 Apr 2022
Fantastic hotel ! Great location , clean, spacious room, great views. Super nice and helpful staff as well. Totally recommend and would come back.
Comment from Hotel Management
15 Apr 2022 by front office, Hotel Management
Thank you very much for your very nice review. We sincerely hope to welcome you again.
by A verified traveler
Posted 18 Mar 2022 on Hotels
Comment from Hotel Management
15 Apr 2022 by Front Office, Hotel Management
Nous sommes ravis de constater que le Chalet du Mont Vallon a répondu à vos attentes et espérons vous y accueillir de nouveau très prochainement.
by A verified traveler
Posted 8 Mar 2022 on Hotels
Comment from Hotel Management
15 Apr 2022 by Front Office, Hotel Management
C'est un vrai plaisir de découvrir que vous avez apprécié à ce point votre séjour. Mille mercis et à très bientôt.
by A verified traveler
Posted 13 Feb 2022
Ski in ski out!! Great food, staff, and foyer!
by A verified traveler
Highly recommended!
Posted 30 Jan 2022 on HotelsReal ski in/out hotel in les menuires.
The hotel is quite big but has a cozy and warm atmosphere. I got a family room so it was spacious, with small kitchenate and fridge.
I didn't eat any meal so i can't testify for food quality.
Thw staff was nice and helpful.
Highly recommended!
by A verified traveler
Posted 24 Feb 2020
Although rooms not in great state of repair they were well laid out and clean. Food and service terrible. Difficult to get a drink in bar. Ate in restaurant once and food very poor. Ski lockers too small for kit of family of 4. Spa over crowded in evenings.
by A verified traveler
Very impressed
Posted 24 Jan 2020 on HotelsI had a great stay! The room was spacious, particularly useful.when you have snowboarding gear spread across the floor. It had a separate bedroom with sliding doors, sofa, dining table with four chairs and kitchenette, and bathroom. Very new, modern, and quiet. The breakfast was very nice, slightly slow to refill the hot options and cold milk, and expensive. It's true ski-in ski-out, and you can simply drop down to the lifts and buy a skipass on the first day. Local restaurants are samey but have enough variety that you can pick and choose your cheese option! Resort location is good, quick transfers and good for beginners
Comment from Hotel Management
2 Mar 2020 by Chalet du Mont Vallon Team, Hotel Management
Thank you so much for your nice and complete review. We hope we will welcome you again at Chalet du Mont Vallon and we send you our best regards.
by A verified traveler
Super Ski Trip - excellent staff
Posted 20 Jan 2020 on HotelsSuper ski trip. Party of 7 spread across 4 rooms. Les Ménuires badges itself as ‘friendly Ménuires’ and this hotel lives up to that. Super staff, super facilities, great location. Lovely rooms. Will definitely be top of our list for rebooking for next year.
Comment from Hotel Management
2 Mar 2020 by Chalet de Mont Vallon Team, Hotel Management
It is really amazing for us to read such an excellent review. Thank you so much! We are looking forward to welcoming you again next year and we will do our best to make your stay as wonderful as this year or even more.
With our very best regards,
