Ratings based on 106 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2024
Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly.
The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty.
There was supposed to be a vacuum cleaner in the building (as per the notification in room) but there was nothing. We brushed and cleaned the floor but when we went to check out, they told us the vacuum was at reception so we had to go back and hoover. No issue with doing this but the fact that the room was not clean when we arrived meant I was unimpressed with needing to go all the way back to the room to complete this job.
Location is good, right next to the slope and a small drive from the gondola and lifts.
Parking was also good, with plenty of room.
All in all, a very bad experience and we will not stay again.
by A verified traveler
Posted 21 Jul 2023 on Hotels
by A verified traveler from Barcelona
Posted 14 Aug 2020
Spacious apartment. Excellent lake views, (because we were on top on 2nd line). You need transportation to go to town. Check out required is to early, imo. Pet friendly.
Recommended
for Everyoneby A verified traveler from London
Snow Aparthotel. Does the job.
Posted 5 Jan 2017
Pros: It's basic accommodation but for a short ski break it works, plus apart-hotels do away with the stress of having to be having breakfast by a certain t
Cons: reception opening times
Location: If you are an absolute beginner, the nearby slope might be too much of a challenge and you may prefer to drive to the resort.
The state of the room depends largely on previous tenant.
Depending on how you book, bedsheets and towels may not be included, so worth calling beforehand to check.
You are required to clean after yourself, so will need some washing up liquid, sponge, toilet paper, general toiletteries inc. soap/gel, etc.
My only real issue was with the opening times at reception. closing at 12 and not reopening until 5 pm is not really an acceptable standard in hospitality. Depending on the time you are planning on arriving, you'll have to wait or make sure you call for them to wait for you. We were driving from far and it was a bit stressful to have to plan so carefully.
Equally, on the last day we wanted to leave luggage in the hotel to change, but we would have needed to wait until they opened at 5, so had to pack everything in the morning and change in the car.
by A verified traveler
Posted 22 Sep 2016 on Hotels
by A verified traveler
Posted 6 Mar 2024 on Hotels
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Séjour convenable .
Posted 28 Jan 2024 on HotelsSéjour convenable , dommage nous avions réservé pour la piscine et le spa mais non ouverts .
