Ratings based on 141 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mississauga

Posted 26 May 2024
Highly recommend this hotel!! The staff is top notch!!! We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go. Anything we needed, we were helped with. The breakfast is great quality and had a nice choice. Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious. Room service was amazing. We had a wonderful stay, and would stay again! We lived Shetland, and it is the people there who make it a special place to visit!! Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

Posted 7 Oct 2023
There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
5 out of 5
by A verified traveler

Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Jane, Hotel Management
Hi MarilynThank you so very much for the lovely feed backKindest RegardsJane
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Sep 2023 on Hotels
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Comment from Hotel Management
16 Sep 2023 by Jane, Hotel Management
Hi Paul,Thank you so much for the lovely feed back. Its very well appreciated. Enjoy your weekend.Kindest RegardsJane
3 out of 5
by A verified traveler

Posted 31 Aug 2023
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 9 Aug 2023
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Comment from Hotel Management
3 Oct 2023 by Jane, Hotel Management
Thank you so much for the lovely feed back. Its very much appreciated
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2023