Ratings based on 384 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Good location of property
Comment from Hotel Management
15 May 2024 by Equipo de Dirección, Hotel Management
Dear Stuart, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our convenient location and facilities.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Central and friendly hotel
Posted 6 Dec 2023 on HotelsThe hotel was in a great position very close to the historical city centre and only 15 minutes easy walk from the bus and train station. Breakfast was lovely. The room was comfortable and we loved the design of the hotel.
The staff were brilliant. They provided us with an extra blanket as we were a bit chilly. They also let us store our luggage while we had 4 days walking the Camino (we stayed before we set off and when we got back.
Comment from Hotel Management
7 Dec 2023 by Equipo de Dirección, Hotel Management
Dear Judith,We appreciate that you took the time to share your experience with us.We're delighted to hear that our hotel's central location served as a convenient base for your adventures in León and that our breakfast offerings were to your liking. It's wonderful to know that the room comfort and unique design of our hotel contributed positively to your stay. Our team is also thrilled to receive your praise for their service, especially in providing an extra blanket and accommodating your luggage needs.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Dirección
by A verified traveler
Family trip
Posted 24 Oct 2023 on HotelsOvernight stay. Wonderful staff and great location.
Comment from Hotel Management
25 Oct 2023 by Equipo de Dirección, Hotel Management
Dear Spiro, Thank you very much for your kind feedback.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
by A verified traveler
Posted 6 Oct 2023
Staff was friendly and eager to show you the best places to eat. Room was clean and modern, I would definitely stay again, beautiful hotel!!
Comment from Hotel Management
7 Oct 2023 by Equipo de Dirección, Hotel Management
Dear Paula,Thank you for your positive feedback.We are thrilled to hear that our friendly staff was able to provide you with excellent recommendations for dining options. It's great to know that you found your room to be clean and modern, contributing to a memorable stay. Our prime location in the heart of León and unique architecture, such as the impressive interior dome, certainly add to the charm of our hotel.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección
by A verified traveler
Posted 23 Sep 2023
Love the grandiosity of the building. I did not like that my stay was only 3 nighta : )
Comment from Hotel Management
24 Sep 2023 by Equipo de Dirección, Hotel Management
Dear Rose,Thank you for your positive feedback.We are thrilled to hear that you appreciated the grandiosity of our building and enjoyed your stay with us. Our prime location and unique architecture are indeed some of the aspects that make our hotel special, and we are glad that they contributed to your positive experience. We understand that your stay was only for three nights, but we hope that you were able to explore the city and take advantage of our proximity to various points of interest.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección
by A verified traveler
Posted 14 Aug 2023 on Hotels
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023 on Orbitz
The hotel was convenient to attractions such as museum of Leon and Casa Botines. Also, it was near restuarants.
Comment from Hotel Management
3 Jul 2023 by Equipo de Dirección, Hotel Management
Dear Donald, Thank you very much for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It is a pleasure to know that our strategic location met your needs and expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
by A verified traveler
Posted 20 Jun 2023
Great staff
Comment from Hotel Management
21 Jun 2023 by Equipo de Dirección, Hotel Management
Dear Sabrina,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección
