Ratings based on 895 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Everything was just perfext
Comment from Hotel Management
15 Apr 2024 by Martín N, Hotel Management
Thank you for booking at our hotel, we appreciate the time you gave us to give us your comments and rating, it is pleasant to know that we managed to meet your expectations, we will be waiting for you on your next trip to our city, we will be waiting for you, it will be a privilege to serve you.
by A verified traveler from Grinnell
Posted 1 Apr 2024
The hotel is very comfortable, spacious, with wonderful internet service, and a staff that is short of being super heroes. All the amenities provided by the hotel were great, and met all my needs. Also, the staff, from the receptionist to the maintenance staff were marvelous. They provided us with an early check in, gave us a warm welcome to the city, and always pointed us to the places we needed to go even calling cabs and telling us what were the rates we were to expect so we didn’t get scammed. I am truly satisfied to have stayed at this hotel and would greatly recommend.
Comment from Hotel Management
10 Apr 2024 by Martín N, Hotel Management
Thank you for your stay with us, we greatly appreciate the time you gave us to give us your rating and comments, it is gratifying to know that we met your expectations, which we will share with our staff and know that your work is highly valued, we will be waiting for you in your next trip, it will be a privilege to serve you.
by A verified traveler
Posted 3 Feb 2024
Friendly staff
Comment from Hotel Management
3 Feb 2024 by Martín N, Hotel Management
Gracias por su estancia con nosotros, valoramos mucho el tiempo que nos regaló para darnos su calificación, y comentario, le estaremos esperando en su próximo viaje, será un privilegio atenderle.
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Martín N, Hotel Management
Gracias por su Estancia con nosotros, valoramos mucho el tiempo que se tomó para darnos su calificación. Le estaremos esperando en su próximo viaje será un privilegio atenderle
by A verified traveler
Posted 30 Jan 2024
The hotel is the nearest place to the Poliforum.
Comment from Hotel Management
30 Jan 2024 by Martín N, Hotel Management
Thank you for booking at our hotel, we value the time you give us to give us your comments and rating, we will be waiting for you on your next trip, it will be a privilege to serve you.
by A verified traveler
Posted 30 Jan 2024
Very friendly staff
Comment from Hotel Management
30 Jan 2024 by Martín N, Hotel Management
Thank you for booking at our hotel, we value the time you give us to give us your comments and rating, we will be waiting for you on your next trip, it will be a privilege to serve you.
by A verified traveler
Posted 26 Dec 2023
The first day when we check in the toiilet in our room didn’t work so they had to give us another room. Then in the second room the noise from downstairs was so loud we couldn’t sleep at all. Besides that the restaurant food and the location of the hotel is pretty good.
Comment from Hotel Management
22 Jan 2024 by Martín N, Hotel Management
Thank you for booking at our hotel, we greatly appreciate the time you took to give us your rating and comment, we will review your comments in detail with the confidence of achieving your total satisfaction, we will be waiting for you on your next trip, it will be a privilege to serve you.
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 14 Nov 2023 on Hotels
by A verified traveler
Posted 27 Sep 2023 on Hotels
Hotel is well located, is clean... Frontdesk team is friendly.
Restaurant is limited, the breakfast lasts until 1pm and if you want to have lunch before 2pm there are no options, staff at restaurant was very rude, disappointing how they replied back when asked about the times, since there was a difference from what the hostess said, vs another person at restaurant vs frontdesk.. we ended going out to get lunch at 1pm instead and they lost two customers.
Comment from Hotel Management
25 Oct 2023 by Martín N, Hotel Management
Thank you for booking with us, we appreciate the time you give us to give us your rating and comment, which we will review in detail in order to achieve your total satisfaction, we will be waiting for you on your next trip, it will be a privilege to serve you.
