Ratings based on 253 Verified Reviews

4.1 out of 5
64% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Very nice location not too far from Downtown area. Quiet clean
5 out of 5
by A verified traveler

Posted 11 May 2024
Closed to Downtown but still not tooooo closed perfect for my needs
5 out of 5
by A verified traveler

Excellent stay

Posted 13 Feb 2024 on Hotels
Very clean room, good shower and lots of hot water, located across the canal road from the downtown pedestrian walk. Close to the leather district. A safe and well worth the money hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023
4 out of 5
by A verified traveler

Posted 1 Dec 2023 on Orbitz
i cannot give this hotel a full 5-star review. When i arrived, there was a mistake with my booking, and i was almost charged again for my booking, even though i had paid for my reservation in full through orbitz. It turns out, one of the employees made a mistake. he apologized for this. If you book with this hotel, I would recommend that you reach out to the hotel if they do not proceed to send you some sort of email confirmation (not an orbitz confirmation either, it has to be from the hotel itself) regarding your booking. There was also an issue with the sheets on the bed not having been changed since the last visitor had left. There were bits of crumbs, hair, and trash in the sheets. The manager on duty apologized and offered to change our room, but we just asked for the sheets to be changed promptly (which they were). The next day we noticed the staff working hard to make sure all the sheets on the floor were changed. overall i would recommend this hotel as it is in a good area, and is walkable. just confirm your booking with the hotel DIRECTLY before embarking on your trip to avoid any confusion regarding payment when you attempt to check-in
4 out of 5
by A verified traveler

Posted 21 Nov 2023
The hotel was located near the center of Leon. The room was clean and had the amenities described in the listing. I wish that the shower head had more pressure because it took me a while rinse off. With that said, my experience with the staff was great I was allowed to check in 35 minutes early.
5 out of 5
by A verified traveler

Posted 20 Sep 2023
A very good experience, customer service, very clean. I would recommend it to anybody, great location.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 22 Jun 2023
Small rooms but nice ,jajajaja had trouble turning o lights ,they were turned by the key card,kind a cool