Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
People are so friendly and the hotel
by A verified traveler
Posted 2 Jun 2024
It is a good option for the price. The breakfast is the same every day. Staff was very friendly and attentive. Management resolved an issue with a room efficiently.
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Estimado Javier,Nos llena de orgullo ver este tipo de comentarios, ya que la finalidad de nuestro trabajo es crear momentos positivos para nuestros clientes, gracias por tomarse un tiempo en reconocer el trabajo de nuestro personal.Esperamos recibirlo nuevamente.Cordialmente.
by A verified traveler
Posted 27 Mar 2024
Good
Comment from Hotel Management
29 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Estimado Marco,Agradecemos tu valoración y comentarios acerca de nuestro servicio e instalaciones. Te esperamos pronto de vuelta. Saludos.
by A verified traveler
Posted 19 Mar 2024
Improve for swimming pool cleanness
Comment from Hotel Management
26 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Dear David,We appreciate your feedback about your Hampton experience, we are pleased to read that we fulfill our mission "To make your stay safe, clean and pleasant." Your comments will be posted, as they motivate and encourage us to continue on this path of continuous improvement and are our motivation to move forward together! Have a great start to the week, we hope to see you soon!Best Regards.
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Estimado Chris, Le agradecemos mucho su valoración hacia nuesro servicio e instalaciones. Seguiremos trabajando para poder brindar un mejor servicio a todos nuestros comensales. Saludos.
by A verified traveler
Posted 6 Mar 2024
It was a over all a good experience!
Comment from Hotel Management
7 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Estimado Victor, Le agradecemos mucho su valoración hacia nuesro servicio e instalaciones. Seguiremos trabajando para poder brindar un mejor servicio a todos nuestros comensales. Saludos.
by A verified traveler
Posted 2 Mar 2024
Very clean and very polite!
Comment from Hotel Management
7 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Dear Victor,We appreciate your assessment and comments about our service and facilities. We will continue working to continue providing quality service. "Making you happy makes us happy."Regards.
by A verified traveler
Posted 17 Feb 2024 on Orbitz
We love this property. James at the front desk is amazing! Be sure to ask for him when you stay at this hotel if you want to know good places to go and eat tacos. He is a wealth of knowledge! He speaks Spanish and English! We will always book this hotel.
Comment from Hotel Management
7 Mar 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Dear Laura,We appreciate your feedback about your Hampton experience, we are pleased to read that we fulfill our mission "To make your stay safe, clean and pleasant." Your comments will be posted, as they motivate and encourage us to continue on this path of continuous improvement and are our motivation to move forward together! Have a great start to the week, we hope to see you soon!Best Regards.
by A verified traveler
Posted 4 Feb 2024
The drain on showers were slow , flooded the bathroom every time we shower.
Comment from Hotel Management
21 Feb 2024 by Jean Arrazola //Front Office Manager, Hotel Management
Dear Maria,Thank you for sharing your comments about your stay, we are working on our points to improve to provide you with better service on your next stay.Regards.
