Ratings based on 56 Verified Reviews

4.1 out of 5
100% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Oct 2023
What a wonderful location. The views are spectacular! Staff and service were hands down some of the best on our 2 week Europe tour.
Comment from Hotel Management
8 Oct 2023 by ., Hotel Management
Dear Chelsea,Thank you very much for this great review! It's great that we were able to make your European vacation even more unforgettable.All the best and see you next time!Your team from JUFA Schwarzwald
5 out of 5
by A verified traveler from Las Vegas

Posted 19 Sep 2023
the view is beautiful and peaceful. I wish I would have reserved room with balcony it would have been worth it. Breakfast buffet was great. Loved the big indoor pool , sauna and steam sauna. Wonderful hotel and very nice staff. I would highly recommend this hotel
Comment from Hotel Management
19 Sep 2023 by ., Hotel Management
Dear Alexandra,thank you very much for this great review! Glad that everything fits and you like it so much. We are already looking forward to another visit from you here with us, then also gladly with a wonderful view from the balcony.Best regards,Your team from JUFA Schwarzwald
3 out of 5
by A verified traveler

Disappointed in the lack of service!

Posted 20 May 2019 on Hotels
At Breakfast nobody came to us to see if we were ok, clear away dirty dishes or ask if we wanted more coffee which had just been left in a pot on our table! Our table still had our name on from dinner so we knew where to sit! A waitress walked past us several times but did not acknowledge us! we were sitting by the door to a room with a largish group! This group were also at dinner and there was a lot of noise and we were sat by entrance! also the people walkied past us to get to buffet! So we were not sitting in a good place!The buffet was very nice! On checking out I was asked for full payment when I had had an email to say booking was guaranteed and paid for! I went to show her my email and she went in office to check! So I just paid for wine we had!
5 out of 5
by A verified traveler

Posted 30 May 2024
Comment from Hotel Management
3 Jun 2024 by ., Hotel Management
Lieber Jens,herzlichen Dank für Ihre Bewertung!Bis zum nächsten Mal, wir freuen uns auf Sie.Beste Grüße aus Saig,Ihr Team aus dem JUFA Schwarzwald
5 out of 5
by A verified traveler

Posted 28 Apr 2024
予想外に素晴らしい施設
Comment from Hotel Management
29 Apr 2024 by ., Hotel Management
お客様、レビューいただきまして誠にありがとうございます! 私たちはあなたのようなフレンドリーでフレンドリーなゲストがいつでも嬉しいです。次回お会いしましょう!よろしくお願いします、JUFA 黒い森のチーム
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Comment from Hotel Management
10 Apr 2024 by ., Hotel Management
Herzlichen Dank für die tolle Bewertung!Bis zum nächsten mal, wir freuen uns auf Sie.Beste Grüße,Ihr Team aus dem JUFA Schwarzwald
4 out of 5
by A verified traveler

Posted 27 Feb 2024 on Ebookers
Très bon acceuil,la restauration et prestation au top.
Comment from Hotel Management
29 Feb 2024 by Philippe Conrad, Hotel Management
Bonjour Elodie,nous vous remercions pour votre évaluation positive, nous sommes heureux d'apprendre que vous avez passé un bon séjour chez nous.Avec les meilleurs salutationsPhilippe
4 out of 5
by A verified traveler

Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
3 Jan 2024 by ., Hotel Management
Lieber Herr Dr. Künkel, herzlichen Dank für Ihre Bewertung. Verraten Sie uns in einem persönlichen Gespräch gerne, was wir verändern dürfen um das nächste Mal auf volle 10 Punkte zu kommen.Beste Grüße,Ihr Team aus dem JUFA Schwarzwald
3 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by ., Hotel Management
Lieber Gast,Vielen Dank für die Bewertung.Beste Grüßeaus dem JUFA Schwarzwald
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Nous avons passé le week-end du 11/02 au Titisee. Nous avons choisi cet hôtel car pas trop éloigné du lac. Très bon rapport qualité prix. Personnel très sympathique ! Le dîner super et le petit déjeuner varié et copieux. Le seul bémol : piscine de l'hôtel un peu froide 😪
Comment from Hotel Management
12 Nov 2023 by Katharina Braun, Hotel Management
Bonsoir Erwan,Merci beaucoup pour votre avis positif, nous sommes très heureux que vous ayez passé de belles vacances dans notre hôtel. Nous sommes désolés que la température de l'eau de notre piscine soit trop froide pour vous. La piscine est chauffée à 28C. Nous serions toujours heureux de vous accueillir à nouveau prochainement dans notre hôtel.Cordialement de la Forêt-Noire,Votre équipe Jufa