Ratings based on 241 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
-
by A verified traveler
Posted 16 Feb 2024
by A verified traveler
Confortable quiet stay
Posted 4 Jan 2024 on HotelsIt was an amazing stay.
I like the interior and the quiet atmosphere.
My dauter really liked the windowside bed.
by A verified traveler from Calgary
Posted 28 Dec 2023
by A verified traveler
Posted 18 Oct 2023
The rooms and meals were great but it was the staff that made our stay memorable. The front desk arranged all kinds of transportation and activities for us including up on a ladder adjusting the TV so we could watch World Cup Rugby. The dining room people were attentive and friendly. Even though our French was somewhat limited, we never felt that communication was a problem. Based on our experience, we would recommend this hotel to anyone.
Don and Brenda
Rossland, BC Canada
by A verified traveler from London
Posted 18 Oct 2023
We were in Lens for Cameroon vs. Senegal Friendly (football). The hotel was excellent and clearly very convenient if you are visiting the Louvre-Lens (which is definitely worth doing). Only negatives was choice of food in restaurant was quiet 'high-end' so nothing you can grab quickly and also was disappointed that the bar was closed at 10:30 when we got back from the game, though the receptionist helped us with coffee from the communal Nespresso machine in the lounge.
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Posted 11 Aug 2023
Such a beautiful hotel, the rooms were extremely stylish with luxurious soaps and the fluffiest towels!
The parking is a little weird, this parking info would have been handy to know before arrival.
It is well situated for the Louvre Lens, a must see. A lovely boulangerie is a moment away, and the hotel restaurant is very good, and super dog friendly.
There is a park nearby to walk your dog, but the space in the room is tight if your dog is not a miniature type. Also, access to a bin for their mess would be super handy. The main town is a little walk away.
We had an issue with air con in our room, which was a shame, I’d be very happy to stay there again and recommend to others.
Comment from Hotel Management
16 Aug 2023 by Myriam Castelain, Hotel Management
Dear Colin,Thank you so very luch for your perfect review. We are so happy you have had a wonderful stay with us and look forward to having you again with us soon.Sincerely,Myriam CastelainGénéral Manager
by A verified traveler
architectural
Posted 31 Jul 2023 on HotelsVery convenient for the Museum, delighted with design, overall decor and impressive way in which cottages had been converted into an exciting and artistic hotel. Staff very friendly
Comment from Hotel Management
10 Aug 2023 by Général manager, Hotel Management
Good afternoon,Thank you so very much for your comment and perfect note ! We are so glad you have discovered us and we look forward to welcoming you again in your home.Sincerely,Myriam Castelain
