Ratings based on 77 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2023 on Hotels
The hotel was opposite Lens train station so ideal for the RWC trip we had. The hotel didnt open after lunch until 2pm... on the details it said 1.30pm & on the door of the hotel 1pm. The lady was very welcoming once she arrived though. Very basic room & the bed wasn't very comfortable.... our sons single bed was comfy.p
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 3 Oct 2023 on Hotels
by A verified traveler
Posted 24 Feb 2022
Travelled for work and booked 2 rooms - #1 the towels were moist/ wet and resting on the end of the bed. Guy at reception wasn't bothered. #2 smelled damp with mould in the bathroom. Both had unclean bedsheets, looked very grubby, curtains wouldn't fully close and not even a coffee in the morning.
by A verified traveler
Posted 15 Aug 2018
Avoid this place. There is nothing positive to note about our experience
Recommended
for Everyoneby A verified traveler from Edmonton
Hotel is in the middle renovating
Posted 6 Jul 2017
Pros: The overall look and feel of the hotel
Cons: The way the breakfast is done, if you don't set it up in advance you don,t seem to be able to add it when you get there.
Location: This hotel is in the centre of town, so there is a lot of food, shopping and site seeing close by.
The hotel staff where nice and helpful but, I there was a bit of a language barrier. The room had been recently redone. There was nowhere to hang anything, not even a coat-hook by the door. there was a musty smell in the room as well.
by A verified traveler
Warning this is not a hotel it's a dump
Posted 7 Sep 2016 on HotelsNot a hotel it's a scam
by Anthony from London
Nightmare - avoid!
Posted 20 Mar 2016 on HotelsThe door keypad is broken so a phone number for the night receptionist was provided, but they did not respond to repeated calls so I was locked out of the hotel at 1am! I had to spend half an hour finding another hotel. I left my details to discuss a refund but the hotel management did not contact me or return email.
In addition, the room was dingy, the corridor smelled strongly of weed, sound travels very easily and the receptionists do not speak any English.
Probably not a bad place to take a call girl. Otherwise atrocious.
by A verified traveler
Close to the train station
Posted 7 Feb 2024 on HotelsNice hotel close to the train station and also the city center. I got a quite big and nice room.
by A verified traveler
Posted 12 Jan 2024 on Hotels
