Ratings based on 143 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
😊
by A verified traveler
Posted 20 May 2024
Lovely historic house, walkable to shops and restaurants.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 17 May 2024
Pleasant stay-reasonably priced
by A verified traveler
Posted 16 May 2024
Everyone was very nice. We only wished the breakfast started at 7:30.
by A verified traveler
Posted 16 May 2024
Delightful historic home in heart of Lenox
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Beth Nackoul, Assistant General Manager, Hotel Management
Thank you for taking the time to leave us a review. We hope to see you again soon.
by A verified traveler
Posted 14 May 2024
Nicely located to Lenox. Friendly greeting and very pleasant overreview of property.
I was Upgraded to King room with no charge as hotel wasn't full. Large spacious period decor, with large soaking tub in generous barhriom.
Sound travels through hallways, guest rooms and rooms above, as bedroom has areas rugs on hard wood floors. If you are a light sleeper, ask for top floor.
Comment from Hotel Management
15 May 2024 by Beth Nackoul, Assistant General Manager, Hotel Management
We appreciate your feedback as it helps us with helping the guest experience. We hope that you have the opportunity to come back again.
by A verified traveler
Posted 13 May 2024
The manager, Brenda, was very helpful and organized!
Comment from Hotel Management
15 May 2024 by Beth Nackoul, Assistant General Manager, Hotel Management
We always love a good shoutout of one of our employees! We are pleased that Brenda was so helpful during your stay. We hope you have an opportunity to come back again.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Beth Nackoul, Assistant General Manager, Hotel Management
Thank you for taking the time to leave us a review. We hope you have the opportunity to come back again.
