Ratings based on 992 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 May 2024
No water for drinking on each floor, only in lobby. Some updates could be done. Lovely people.
Comment from Hotel Management
27 May 2024 by Elissa, Hotel Management
Thank you for taking the time to share your thoughts regarding your recent visit with us. We truly value our guest's feedback. We will be undergoing a reservation in the fall and will take into consideration your feedback about water on each floor as it is a great suggestion! .Again, thank you. We are looking forward to welcoming you back again soon.
4 out of 5
by A verified traveler

Posted 5 May 2024
The hotel is in a quiet location with plenty of parking. Outside area average..would be nice to have an actual patio area instead of tables on the grass. The pool room could be warmer. The staff is pleasant. Breakfast is average, nice to have the waffle maker. Enjoyed our stay well enough..but I would say that nothing stands out about it. It wasnt a bad place, or a great place..its just average!
Comment from Hotel Management
6 May 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
5 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
27 May 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey. Our daily mission is to ensure each guest has an amazing experience! If there was anything we could have done better to improve your stay, please share your thoughts with us!
5 out of 5
by A verified traveler from Springfield

Posted 29 Apr 2024
Set back from the road, clean and friendly staff
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
5 out of 5
by A verified traveler from West Caldwell

Posted 28 Apr 2024
I had a great stay Sugar here. Everything is ultra clean. The breakfast is wonderful and the staff is friendly and attentive. I highly recommend this hotel.
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Very clean staff was friendly
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey. We truly value the feedback we receive from our guests. Thank you for your kind words and we look forward to welcoming you back again soon!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
5 out of 5
by A verified traveler from Bristol

Posted 15 Apr 2024
Spacious clean room. Very nice
Comment from Hotel Management
22 Apr 2024 by Elissa, Hotel Management
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.