Ratings based on 1,207 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Everything
Comment from Hotel Management
13 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 9 May 2024
NO BREAKFAST AFTER 200$ FOR SUITE
Comment from Hotel Management
10 May 2024 by Front Desk Manager, Hotel Management
Sorry to hear that, third parties unfortunately don't include it
by A verified traveler
Posted 8 May 2024
The breakfast was not opened when I got there
Comment from Hotel Management
10 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 7 May 2024
Good price I’ve stayed here many times while working in kc. Rooms are clean
Comment from Hotel Management
10 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 6 May 2024
Easy access to the rooms. We liked all the channels on the TV for sports.
The only thing we disliked is the doors shutting. It was too loud at times. For the most part we enjoyed our stay.
Comment from Hotel Management
7 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 6 May 2024
Overall, the state was fine. The room Overall, the state was fine. The room was dirty and was clean, but the sheets had a stain on them. The TV remote would not work.
Comment from Hotel Management
7 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 5 May 2024
My stay was good. Kids loved the pool and it was convenient to get to. The room was very large.
Comment from Hotel Management
6 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Front Desk Manager, Hotel Management
Thank you for staying with us. Hope to see you again soon!
by A verified traveler
Posted 1 May 2024
It rained while we were our window leaked. Water was running from the window and onto our luggage before I noticed. The walls are thin and there was a crying baby next door. There were different unpleasant smells in each hallway. The pool is open to the lobby so you are immediately hit with the smell of chlorine. The door that opened from there to the hall smelled like spoiled food, and the hall leading to our room smelled like perfume. The breakfast was not free, it was an additional $10.95 per person!
Comment from Hotel Management
2 May 2024 by Front Desk Manager, Hotel Management
Sorry your stay was not up to your expectations. We hope you give us another chance to remedy this in the future.
