Ratings based on 461 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Everything is good - location, nice breakfast, hassle free check-in and check-out but the only thing that caught me off guard was… there were some stains on my blanket cover that looked like blood stains. I didn’t notice it the night before but was surprised to see them after a long walk around Graz when we were back in the evening. Requested for room service to change them but was told by the receptionist that no one at room service was around in the evening. In the end, I requested for fresh blanket cover and changed the cover myself so that I could sleep with peace of mind. The room looked clean otherwise.
Comment from Hotel Management
21 Jun 2024 by Hotel Europa Graz, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Carol Christian JausovecFront Office Manager
by A verified traveler from Kitchener
Posted 11 May 2024
Very unclear instructions for the parking garage, no maps, very inconvenient. There should be instructions to and from garage at front desk. The lady at front desk Friday afternoon was trying to help us, but was not understanding in both German and English we spoke. Also she should have recommended to unload our luggage while from the car before parking
Comment from Hotel Management
21 Jun 2024 by Hotel Europa Graz, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Carol Christian JausovecFront Office Manager
by A verified traveler
Posted 4 Feb 2024
Great staff
Comment from Hotel Management
13 Feb 2024 by Hotel Europa Graz, Hotel Management
Dear nathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Hotel Europa Graz
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Hotel Europa Graz, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Europa Graz
by A verified traveler
Good hotel close to train station
Posted 17 Nov 2023 on HotelsGood proximity to Hbf, 10 mins walk to city centre. Bed is v comfortable and air conditioning is good. Overall an above average staying experience.
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 26 Sep 2023
The Hotel is located opposite the main train station. Its in a great location and an easy walk to the Old Town. The room AC didnt work thatvwell and the room was a little warm for our liking. It was quiet though so no issues there.
by A verified traveler
Posted 19 Sep 2023
by A verified traveler
Graz
Posted 5 Jul 2023 on HotelsIt was an amazing location
