Ratings based on 985 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023
by A verified traveler
Posted 8 Sep 2023
The room itself was spacious, the beds good, quick warm water in the shower and practical windows that can be left opened a little bit at the top.
What I didn't like about the room itself is that there were no drawers, no rack for drying towels in the bathroom, the lights in batch room going out whilst showering and the drain clogged up with hairs. But above all noisy: even snoring of a neighbor could be heard.
The hotel is situated in an industrial area which means noise from an expedition centre opposite the hotel in the middle of the night.
It's my understanding that there should have been a mention of possible noises on the website according to german consumers rights.
I didn't get the single comfort room I've booked with a little kitchenette with a fridge as shown on expedia's website and to this day I don't know why. I've tried to sort this out with the reception, but was told that such a kichenette is only available in the more expensive in the business room.
Fact is that I've seen in reality such a room as shown on expedia's website while it was being cleaned.
One of the receptionists was quite rude in her language.
by A verified traveler
Posted 20 Aug 2023
The price is quite convenient for a short stay . The localisation is in an industrial area far from the center but with 1 tram connection you can connect with city center in 15 minutes . Check in was not a pleasant experience , was informed to me that my room was the 436 that does not exists! Was half an hour in the 4th floor searching for my room that do no exist…. I the 4th floor last room is the 435. Seemed like a joke. Room itself has some maintenance problems (carpet was dirty , no air conditioner , some i blinds are broken , 1 room glass is popped . The room had a lot of space and access to a balcony but without air conditioner in a night with 30 degrees is not pleasant . I believe can be found better accommodation options in Leipzig
by A verified traveler
Posted 8 Aug 2023
Elevator was not working. Hotel is old and dirty.
by A verified traveler
Posted 24 Jul 2023 on Hotels
Alright for a day but wouldn't recommend for a longer stay. Restaurant attached to the hotel was closed for a week. Both soap dispensers were empty!!
Comment from Hotel Management
25 Jul 2023 by Novum Hotel Aviva Leipzig, Hotel Management
Dear guest,Thank you for choosing to stay with us and leaving a review.We hope we will have the pleasure to welcome you back one day.With kind regardsYour Novum Hotel Aviva Leipzig team
by A verified traveler
Posted 12 Jun 2023 on Hotels
by A verified traveler
Posted 9 Jun 2023 on Hotels
Clean rooms, staff ok, professional but english not so good.
Breakfast was average but bread fresh.
by A verified traveler
Posted 4 Jun 2023
The room was not prepared properly. The toilet had no toilet papers or towels in the bathroom. Had to make the trip to reception to ask for the basic things. The hot water kettle has lots of calcium build up
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
Posted 30 Oct 2022 on Hotels
