Ratings based on 987 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kenosha
Posted 13 May 2024
Great location. Clean modern rooms. Parking convenient but pricey.
by A verified traveler
Posted 14 Apr 2024
Convenient location and friendly staff
by A verified traveler
Posted 11 Apr 2024
Convenient to everything
by A verified traveler
Posted 28 Jan 2024 on Hotels
Everything was very good and the staff weee exemplary.
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 29 Dec 2023
The hotel is clean and well appointed; staff were friendly and helpful. The rooms were very comfortable and appropriately priced for the quality on offer. The hotel is very handily placed for the city centre and train station.
On the minus side, customer service could in places be improved. We were made on one occasion to feel like a bit of a nuisance for booking a restaurant table which we had been told was free on Christmas Eve; the swimming pool is unavailable during much of the daytime when a guest might wish to use it, opening only around the times when one generally wishes to eat.
by A verified traveler
Posted 2 Dec 2023
very good
by A verified traveler
Posted 28 Nov 2023 on Travelocity
Front desk staff was very helpful.
by A verified traveler
Posted 21 Nov 2023
by A verified traveler
Posted 12 Nov 2023
We traveled with two small children and the staff made them feel important. Fredreich at the front desk spent time with them when we checked in and also later in the evening. Also we were allowed to check out late so the kids could swim after breakfast.
