Ratings based on 20 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Great place
Comment from Hotel Management
2 May 2024 by Marie, Hotel Management
Dear Miachel, That's great to hear! We are really pleased that you enjoyed your stay with us so much. Your satisfaction is the most important thing for us. Thank you for your recommendation, it means a lot to us! We look forward to welcoming you back soon. Best regards Marie
by A verified traveler
Posted 25 Apr 2024
Nice apartment but the bed was very small. The apartment was also hot even with the radiators turned off. I was billed for the city tax after I returned home with no instruction on how to pay.
Comment from Hotel Management
25 Apr 2024 by Susanne, Hotel Management
Dear Timothy,Thank you for your review. The beds in our small apartments are just 140x200. In the large apartments the beds are 160x200. We are pleased that the apartment otherwise met your expectations. For the accommodation tax we will send a payment link by email, depending on how the booking was made. Kind regards and welcome to come backSusanne + Marie
by A verified traveler
Great aprtment but noisy on saturday
Posted 12 Feb 2024 on HotelsThe aparment itself was great but be warned on saturday there is a loud nightclub nearby that plays music until after 2am in the mornig.
Comment from Hotel Management
19 Feb 2024 by Susanne, Hotel Management
Dear James, thanks for your review. Yes, you were our guest during the carnival weekend. There was a lot going on in the city.Kind regardsSusanne
by A verified traveler
Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
15 Jul 2022 by Susanne, Hotel Management
Lieber Gast,
herzlichen Dank für deine Bewertung und die volle Punktzahl! #stayingwithfriends und #workingwithfriends in einer tollen Firma!
Herzliche Grüße - Susanne (Host)
by A verified traveler
Posted 16 Jun 2022
Everything was as discribed online. Walkable to the Zemtrum, shops, restaurants, train station. Susanne was always making sure we had everything we needed. Answered all questions and/or requesr on a timely fashion. This place is EXCELLENT. Will definitely recomend this property and will definitely go back.. Thank you Breea
Comment from Hotel Management
16 Jun 2022 by Susanne, Hotel Management
Dear Henry,
thanks for your warm words and time for the feedback.
Our guests staying with friends at Brera.
See you and best regards
Susanne (Host)
by A verified traveler
Very mixed; be aware of limits
Posted 19 Oct 2021 on HotelsStarted off bad, didn't get better. Staff insists guests use WhatsApp for all communications and are not at all prepared when they are unable to do so. No advance preparation message -- was unaware by property description that "serviced apartment" was limited to a single cleaning each week; there is no evening or weekend management; guests must purchase own supplies (e.g., toilet paper, shampoo, soaps, etc.); appliances are not simple to use (and mine didn't all work at move-in; needed assistance to get going); staff entered unit without advanced notice or permission while I was away. I also felt they were blaming me for all the communication problems (frequently commented that if I'd only had WhatsApp there would have bene no issue, which I doubt). The units are very nice; the property is centrally located; and security is good. Good for short stays, if you don't need to cook or very long stays, if everything works. I was there one week and it did not suit my needs.
Comment from Hotel Management
25 Oct 2021 by Susanne, Hotel Management
Dear L.
we always try to do our best for all guests, but unfortunately this is not always successful.
We are available 24h/7d via phone +49 341 978 564 53. Some longstay guests prefer whatsapp.
According to the booking conditions and homepage, each of our apartments is equipped with a "starter package". The guest is self-catering. Instruction manuals are in the apartment.
It is unavoidable to enter the apartment for max. 5 minutes in twos during the annual fire safety check. This is for your safety and that of the other guests. This was announced 3 days in advance by notices.
We will be happy to convince you during your next visit that it can be done differently.
Best regards from autumnal Leipzig
Susanne
by A verified traveler
Posted 27 May 2024
Sehr schöne, ruhige, saubere und voll ausgestattete Unterkunft!
Comment from Hotel Management
28 May 2024 by Marie, Hotel Management
Lieber Yury, besten Dank für deine Bewertung. Wir freuen uns sehr das es dir bei uns gefallen hat und wir deine Erwartungen erfüllen konnten. Bis bald! Liebe Grüße Marie
by A verified traveler
Posted 27 May 2024
Hervorragende Lage der Apartments zentrumsnah und trotzdem ruhig. Einziges Manko: Keine Klimaanlage, bei warmen Wetter wird es schnell stickig.
Comment from Hotel Management
28 May 2024 by Marie, Hotel Management
Lieber Rüdiger, besten Dank für deine Bewertung. Leider haben wir keine Klimaanlage, aber wir haben gute Ventilatoren, welche man sich bei uns ausleihen kann. Hab noch eine schöne Zeit und bis bald! Liebe Grüße Marie
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Susanne, Hotel Management
Herzlichen Dank für die volle Punktzahl, lieber Jan!Es liegt uns am Herzen, unseren Gästen einen wunderbaren Aufenthalt in unseren schönen Apartments im Herzen von Leipzig zu ermöglich.#stayingwithfriendsSusanne und Team
by A verified traveler
Posted 28 Mar 2024
Mich hat der vorherige Telefonkontakt , in dem ich noch ein paar Fragen klären konnte schon im Vorfeld zuversichtlich gestimmt.
Was fehlte, war eine direkte Ansprache zu Beginn des Aufenthalt. Nur durch Zufall konnte uns eine Mitarbeiterin, die sehr freundlich und zuvorkommend war, weiterhelfen.
Am letzten Abend um 23 Uhr funktionierte eine Einlasskarte nicht mehr. Wenn wir keine zweite gehabt hätten oder ich alleine gereist wär ,hätte ich nicht gewusst was ich machen soll.
Im Bereich des Treppenhauses und dem Eingangsbereich des Hauses war ein leicht moderiger Geruch.
Comment from Hotel Management
28 Mar 2024 by Susanne, Hotel Management
Liebe Christel, vielen Dank für deine Weiterempfehlung. Unser Büro liegt etwas versteckt im ersten Obergeschoss. Wir freuen uns, dass wir beim check-in helfen konnten. Telefonisch sind wir 24/7 zu erreichen und geben Unterstützung. Zusätzliche Schlüsselkarten können während des Aufenthaltes am Terminal erstellt werden. Unsere schönen Apartments befinden sich in einem denkmalgeschützten Gebäude in zentraler Lage.Frohe Ostern und besucht uns gerne wieder!Susanne und Team
