Ratings based on 984 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Lots of space and comfortable. Everything was great, but the coffee maker and the water cooker were not usable (molding).
by A verified traveler
Posted 1 May 2024
After some time, still no confirmation of payment possible, Hotel is pushing the responsibility to Agency’s, no one answers, wrong bills & so on…
Comment from Hotel Management
21 May 2024 by Hotelmanager Jan Völkner, Hotel Management
Guten Tag Herr Golob, Das Thema hatten wir ja ausführlich besprochen :). Vielen Dank für das konstruktive Gespräch an diesem Tag.
by A verified traveler from Frankfurt am Main
Posted 2 Sep 2023
Poor housekeeping. Towels changed only once a week, room was not cleaned, even though there was a "please make up my room" sign on the door. Very noisy, due to local youth hanging right by the windows till 2 in the morning.
Overall, not worth the money spent.
by A verified traveler
Posted 27 May 2023
by A verified traveler
Posted 4 Dec 2022 on Hotels
by A verified traveler
Posted 7 Oct 2022 on Hotels
Receptionist was rude and unhelpful. Firstly tried to say that I never had 2 rooms booked, then relented when i showed him booking. Eventually got 2 rooms, though 1 was not what i had booked.
Room itself was large and clean
by A verified traveler
Less than avg.
Posted 4 Aug 2022 on HotelsThe pictures on Hotels.com looks so much better than the hotel itself. The hotel is situated in some sort of industrial area and looks dodgy. We didn't feel safe walking in the neighborhood when seeking out dinner. We had booked an apartment for 4 but only given 3 towels. The sofa bed is not able to fit 2 pax and hence the kids and mum has to share the double twin bed. Sofa bed is bad quality and i hardly caught any sleep last night. Room floor is carpeted and looks dirty. The fridge is super dirty and i wonder if the cleaner cleans it at all. Very basic set up in the room.
Only plus is the size which is big, other than that, nothing great. Other guests were smoking from their balcony. Oh yes, no WIFI from hotel in the 21st century.
My fault as well for going for an economy hotel for stopover. Lesson learnt, don't be a cheapo.
by A verified traveler
Posted 28 Jul 2022 on Hotels
by A verified traveler
Posted 7 Jun 2022
by A verified traveler
Not worth the hassle
Posted 11 May 2022 on HotelsHotel use's a different name at location from that on Hotels.com.
Check-in was the worst I've ever had.
Ignorant receptionist when arriving.
Staff not trained in hotels own policies.
Kitchen in a cupboard with only an oven & kettle. No plates, pots or cups.
Only stayed 1 night out of 3 planned
