Ratings based on 191 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
It was clean. Bedroom was comfortable. It is near the bus station and not that far from the train station. We only saw people at the reception on the very last day. The check-in was weird, because we had to call someone to give us a pin code to open a locker with our key, and I think that should be managed with email or chat, if guests are arriving late in the night. In our room the wifi was inexistent. Not everyone in the reception (when there is someone) speak other than german.
by A verified traveler
Friendly
Posted 7 May 2023 on HotelsVery friendly staff and quite helpful. Wonderful breakfast every morning.
Comment from Hotel Management
7 May 2023 by RK , Hotel Management
Thank you very much, we are always happy to have such great guests as you are
by A verified traveler from Eugene
Posted 21 Oct 2022 on Travelocity
by A verified traveler
Posted 17 Jul 2022
We had a very short stay here for two nights for a wedding - the staff were lovely and really friendly and helpful. I lost my key and they went above and beyond to help me find it (which we did!). So thankful for all their help! After a full day of travel it was great to find there were a number of restaurants minutes away from the venue. Overall a great stay, and would definitely stay again if we ever visit the area.
by A verified traveler
Posted 11 Jun 2022 on Hotels
Comment from Hotel Management
14 Jun 2022 by Ihr Hotel Bären-Team , Hotel Management
Vielen Dank für Ihre Bewertung.
by A verified traveler
Posted 5 Nov 2018
by A verified traveler
Posted 3 Oct 2018
Haven't been to Leimen in years. Heidelberg was booked solid so decided to take the streetcar the on a recent visit. I remember zum Baeren as a pretty posh place, but now it's a bit stark. Certainly clean and with a nice and helpful young Russian lady at the counter, but the rooms are quite bare. In the past there was a very good German restaurant, now it's Greek. The hotel breakfast is okay but for a German place it's pretty sparse. Will go back to Central in Heidelberg next time... right across from the Hauptbahnhof. Not quite as nice but much better located.
Comment from Hotel Management
30 Oct 2018 by Rana Kassem, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
Recommended
for Everyoneby A verified traveler
Nice hotel close to Heidelberg
Posted 20 Sep 2018
Pros: Helpful staff
Location: Only stayed one night very easy to get to from the motorway
Very helpful receptionist. Close to a nice restaurant and close to the motorway
Comment from Hotel Management
30 Oct 2018 by Rana Kassem, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
by A verified traveler from USA
Never back to this hotel
Posted 2 Jul 2017No air conditioner, no fan, no amenities, noisy and unclean, this is our worst stay.
by Nicholas
Not for solo trip
Posted 3 Jun 2017 on HotelsPoor Wifi. Too quite if you're on your own.
