Ratings based on 432 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Good
by A verified traveler
Posted 11 Jun 2024
Terrible, rude front desk attendant. She made a mistake checking me in, then took 40 minutes to fix it. Never apologized and was even indignant. Yelled and used profanity when I asked why it’s taking so long. Worst customer service.
by A verified traveler
Posted 4 Jun 2024
.
by A verified traveler
Posted 30 May 2024
One of the receptionists refused to break some bucks into quarters for laundry when I asked him.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 15 May 2024
There was someone in a room near ours that was either smoking in the room or just outside the room but the smell was so strong the entire hallway smelled like smoke. We could smell it in our room. We asked for a change of room and were told there was nothing they could do. Without the manager actually seeing them smoke in the room, they would do nothing. A different room on another floor would have been great but that suggestion was rejected saying there was nothing they could do. Ended up spending most of the evening and next day somewhere else due to the smell. Unfortunate.
by A verified traveler
Posted 10 May 2024
Todo muy bien. Muchas gracias
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 3 May 2024
It was ok
by A verified traveler
Posted 27 Apr 2024