Ratings based on 454 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great staff, good value, comfortable.
Posted 8 Jan 2024 on HotelsThe staff are fantastic, were extremely friendly to our 5 year old son. everyone was always up for giving him high 5's. Room was tidied daily. The mango daquiri are decent and cheap!
The pool is very close to the rooms beside it (they can step straight into it, which was a little off putting at first. But other than that not worth the worry. Breakfast could use some extra options, but what they do serve is yum, and the egg station is excellent.
Would recommend for the staff and comfort alone.
Good value for money we spent
Comment from Hotel Management
23 Feb 2024 by YESSY PRASISTA , Hotel Management
Aloha Ben,Thank you for your review and for choosing Bliss Surfer Hotel by Tritama Hospitality. We’re glad to hear that you're happy with our service. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We look forward to welcoming you again With Blissful Wishes,Bliss Surfer Hotel by Tritama Hospitality
by A verified traveler
Posted 20 Dec 2023 on Orbitz
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by A verified traveler
Posted 18 Nov 2023
The location for walking and exploring is perfect
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Comfortable stay in great location
Posted 21 Aug 2023 on HotelsLocation very good, staff helpful.
Rooms very comfortable.
Things for improvement: sheets & towels to be changed more regularly for longer stays
Comment from Hotel Management
7 Oct 2023 by EFRI SIREGAR , FRONT OFFICE MANAGER, Hotel Management
Aloha MR.David Thank you very much for choosing Bliss Surfer Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you had an enjoyable stay experience with us and highlighting our sheets & towels to be changed more regularly for longer stays.Thank you very much again for staying with us and looking forward to welcome you back in the next holiday.With Blissful wishes
by A verified traveler
Posted 23 Jul 2023
very noisy even with doors and windows closed.
had to ask for bed sheets to be changed and had to ask continually for towels very limited breakfast,
by A verified traveler
Posted 18 Jul 2023
Staff was exceptional, great start to a trip. Nice to arrive and see so many friendly staff. Property is kept clean and rooms were in great shape. Comfortable bed and nice bathroom. Would stay again.
by A verified traveler
Posted 7 Jul 2023
We truely enjoyed our 10 night stay here. As soon as we arrived we were made to feel welcome. The staff were amazing, always available and gave great suggestions on where to visit, always engaging in conversation which made us feel very comfortable.
I found this hotel to be walking distance to restaurants and night life (garlic lane being a popular spot) but it’s not too central so it was in a nice and quiet spot at night, which was great for our young kids.
The rooms where a great size for 5 of us and the beds where very comfortable and well sized.
Thank you, we will be back
by A verified traveler
Posted 2 Jul 2023
Check in was easy. Room was dirty, towels weren't changed in 5 days, no soaps provided, nothing was replenished except water, cups/glasses weren't cleaned. Bed wasn't made properly. Breakfast was below average. Fridge in room didn't get cold only cool.
by A verified traveler from Toronto
Posted 8 Apr 2023
Meets expectations
