Ratings based on 737 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Group of us stayed in this hotel. Several rooms did not have tv. The last night of our stay my tv fell from the wall. Another room had the water stick in the on position. Staff was great and helpful.
by A verified traveler from Orange Village
Posted 16 May 2024
Nice
Comment from Hotel Management
17 May 2024 by naresh, Hotel Management
Dear Jack,We are very happy to hear that you had a great stay with us.
by A verified traveler
Posted 10 May 2024
The entire staff at the Hampton Inn & Suites were great. In particular, the manager, Naresh Powdel was very kind , professional, and helpful. I would definitely stay there again
Comment from Hotel Management
13 May 2024 by naresh, Hotel Management
Dear Robert,We are very glad that you had a wonderful time with us.Looking forward to seeing you again!!Naresh
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by naresh, Hotel Management
Dear Harry,We are very happy to hear that you enjoyed your stay with us. Have a great day!!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by naresh, Hotel Management
Dear Claus,We sincerely thank you for your feedback. We are happy to hear that you had a wonderful experience with us.Have a good day!!
by A verified traveler
Posted 11 Mar 2024
Disgusting and dirty
Comment from Hotel Management
11 Mar 2024 by naresh, Hotel Management
Dear Deborah,Thank you for your recent with us. We are sorry to hear that we did not meet your expectations. We apologize for any inconvenience.Yours,
by A verified traveler
Posted 9 Mar 2024
great property
Comment from Hotel Management
11 Mar 2024 by naresh, Hotel Management
Dear Gerry,Thank you for your recent stay with us. We are very glad you enjoyed your stay with us.yours,
by A verified traveler
Posted 2 Mar 2024 on Hotels
Room is just worn. Needs updating, especially bathroom. Clean but worn.
Comment from Hotel Management
2 Mar 2024 by naresh, Hotel Management
Dear Cynthia,Thank you for your feedback. We are going through a renovation, hopefully the rooms will be more appealing.Thank you for your stay.
by A verified traveler
ADA improvements for handicapped and senior patron
Posted 29 Feb 2024 on HotelsI was pleasantly impressed with the checkin and front desk. I had a problem with the temperature in my room and after reporting it the engineer addressed the issue and fixed it. The food was great as well. The whole place was very very clean. There is one negative to my whole experience and that is that where you have put handicapped assistant bars in the shower, a definite plus and need. You failed to address the ADA needs for the taller toilets with an accompanying hand bar. For the disabled and for the senior aged groups of people with limited abilities these taller toilets are a must have. So if you change out the low seating toilet for the taller toilet and accompanying hand bar will make a huge difference for your clientele.
Comment from Hotel Management
29 Feb 2024 by naresh, Hotel Management
Dear Jerry,We thank for your feedback. We are very happy that your stay was excellent.Have a nice day!!Yours.Naresh
by A verified traveler
Posted 26 Feb 2024 on Hotels
Coffee was not as good as usual. No creamers were provided. Just half and half. Breakfast was also disappointing. Room was good. Service was good.
Comment from Hotel Management
26 Feb 2024 by naresh, Hotel Management
Dear Valued Guest,Thank you for your feedback. We are very glad to hear that the room and service were satisfactory. We sincerely apologize for the disappointment with breakfast.Yours,
