Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Taunton
Posted 12 Jun 2024
by A verified traveler
Posted 19 May 2024
Great last minute stay! Well lit parking. Walking distance to a good restaurant, Ramshackles. They provide a nice variety of breakfast items.
by A verified traveler
Posted 13 May 2024
by A verified traveler from Englewood
Posted 10 May 2024
Room was very clean, staff was very nice. I left some items in the room when we left, The hotel called and said they would mail them to me if we would like. I recieved my clothes as promised.
by A verified traveler
Posted 7 May 2024
I stayed at this hotel while I helped my stepmother pack her house/garage for her move, I came back to the hotel needing a shower. The first night the water was lukewarm but turned cold as I was finishing up. I didn’t think much of it and went to bed. The next evening, the water was cold (not even lukewarm). I called the front desk. I asked them if they tended to run out of hot water at night. They said no and apologized, but said they couldn’t move me until morning as no room was available. I went to bed without a shower.
The next morning,I checked the water and it was hot. I discussed this with the front desk and since they denied this was ever a problem (and I had the problem two nights in a row), I asked to be moved to a different room, so I would be assured of a hot shower that night.
I asked for the manager’s name and was told he would be in on Friday morning. I also called BW customer service.
I had hot water the next two evenings in my new room. I checked out early Friday to go to airport. When I landed at my home airport (around 1pm), I called the hotel, but the manager had left for the day. They didn’t know how to reach him.
I called the hotel to speak with manager again on Monday. He was not there, so I e-mailed him. I received no response after waiting two weeks.
I again called BW customer service. I wanted to be credited for one of the nights’ stay. They offered a $50 (less than 1/2 of one night’s stay) credit by mail that I have still not received.
by A verified traveler
Posted 5 May 2024
Great
by A verified traveler from N. Fort Myers
Posted 2 May 2024
The free breakfast was nice. Plus, there is a decent bar restaurant right across the parking lot. We stay here during Leesburg bike week and it is very close to all the festivities. The staff is friendly very helpful.
by A verified traveler
Posted 28 Apr 2024
Excellent shower and very clean!
by A verified traveler
Posted 24 Apr 2024
Really nice property and great value!
by A verified traveler
Posted 18 Apr 2024
The hotel and property was excellent, the only concern that there was luke warm hot water for showering. Would recommend and stay at this hotel in the future.
