Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Very good 3 star hotel but could be a 4 star with little attention to detail.
Pros:
1. Clean and functional.
2. Comfortable bed and quiet overnight.
3. Convive restaurant had nice lunch and manager attentive/friendly.
4. Stables pub staff friendly.
5. Lovely grounds.
Cons:
1. Radio streamed thoughout hotel complex so had speakers booming 'DJ chat' outside/below on arrival in room 158. Fortunately this had stopped by time we went to bed but not needed (especially if you sat in Stables pub and also have t.v playing!).
2. Luke warm reception on arrival.
3. Stingy in terms of room facilities (one biscuit and one coffee sachet for 2 of us and no shower gel/conditioner). Same for other room.
Comment from Hotel Management
5 Jun 2024 by Guest Services, Hotel Management
Dear Christopher,We're very sorry to read that your stay did not meet your expectations. Just like most venues we like to have music streaming in the public areas of the hotel as walking into a silent building can be quite uninviting. Said, music is also played outside during sunnier months for guests to enjoy whilst sat on the terrace or in the courtyard. We have however reminded the team in the stables that both the TVs and music should not be playing at the same time. We have also since decided to lower the volume of the music played in exterior public areas. As for the temperature of reception we can only apologise, we try our best to keep it warm and inviting however the doors are often left open making this difficult. We will of course speak to housekeeping management regarding the room facilities and follow up internally.
by A verified traveler
Posted 29 May 2024
One of the best hotels I’ve ever stayed in. Beautiful historical building that gives you the vibe you are living in a castle! Super easy parking and magnificent surrounding area! It is like heaven!
Comment from Hotel Management
5 Jun 2024 by Guest Services, Hotel Management
Dear Soroush,Thank you so much for your lovely review. We're so pleased you enjoyed your time here and hope to welcome you again soon !
by A verified traveler
Posted 27 May 2024
Lovely staff
Comment from Hotel Management
5 Jun 2024 by Guest Services, Hotel Management
Thank you for your rating !
by A verified traveler
Posted 21 May 2024
Second visit here, it is a really nice hotel set in lovely grounds.
Comment from Hotel Management
5 Jun 2024 by Guest Services, Hotel Management
Thank you for your lovely review !
by A verified traveler
Posted 19 May 2024
Its a lovely property for just wandering around in the sun.
Comment from Hotel Management
5 Jun 2024 by Guest Services, Hotel Management
Thank you for your feedback !
by A verified traveler
Posted 29 Apr 2024
Very friendly and helpful staff and dogs are welcomed and not just tolerated which made all the difference
Comment from Hotel Management
6 May 2024 by Guest Services, Hotel Management
Dear Susan,Thank you for your review, we're so pleased you enjoyed your stay with us. We all love to welcome dogs here at Weetwood and hope to welcome you and your furry family member again soon !
by A verified traveler
Posted 28 Apr 2024
I think it’s very much geared towards events and weddings.
For a short stay it was a bit uninspiring. The room was very small and not very comfortable.
Comment from Hotel Management
6 May 2024 by Guest Services, Hotel Management
Dear Paul,We're sorry your stay did not meet your expectations. We welcome all guests to Weetwood whether they be here for business, visiting family, exploring the area or attending one of our many events.The room booked was one of our cosy double rooms which are the smallest double rooms we have here. If you do choose to stay with us again we have many different room types available including those in the manor house which are individually styled with boutique style luxury in mind.
by A verified traveler
Posted 25 Mar 2024
firstly there was hardly any lurpak butter and not.a lot of pastries for breakfast
Comment from Hotel Management
25 Mar 2024 by Guest Services, Hotel Management
Dear Barbara, thank you for taking the time to leave a review. We apologise if you experienced issues with the breakfast team however I can assure you that the team would have been more than happy to resolve any concerns if you had raised them at the time. We hope that this does not prevent you from staying again in the future. Kind regards
by A verified traveler
Posted 19 Mar 2024
Really lovely stay here. Clean, quiet, comfortable, just lovely.
Comment from Hotel Management
20 Mar 2024 by Guest Services, Hotel Management
Dear Jo, thank you so much for your lovely review. It means so much to us that you enjoyed your stay and we hope that you will choose to stay with us again in the future. Kind regards
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Guest Services, Hotel Management
Dear Chris, thank you for another lovely review! We look forward to seeing you again. Kind regards
