Ratings based on 29 Verified Reviews
3.6 Room cleanliness
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2023
by A verified traveler
Posted 29 Oct 2023
Very good and clean
Comment from Hotel Management
5 Nov 2023 by Joe and all the team at The Bookbinders Residence, Hotel Management
Thank you for staying.We would love to host you again in the future ;)Kind regards
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by Joe and all the team at Bookbinders Apartments, Hotel Management
Thank you for choosing our city centre apartments for your stay.We would love to host you again in the futureKind regards
by A verified traveler
HAD a great stay.
Posted 23 Aug 2023 on HotelsProperty was well kept very clean rooms. My Children loved it because it feels like home, Easy access to the town centre. My Only problem was parking, there was a car park but we were not allowed to use it for whatever reason I don’t know, we had to look for a public pay car park which was just across the street. Overall it was a great experience and you will love it especially with your family. I recommend it . 👍
Comment from Hotel Management
26 Aug 2023 by Joe and all the team at The Bookbinders Residence, Hotel Management
Thank you for choosing our city centre apartments for your stay It was a pleasure hosting you :) We look forward to welcoming you again in the near future There are multiple paid parking options available, all within a few minutes walk. The car park mentioned, belongs to the neighbouring building and can therefore not be made available to our guests.Kindest regards Joe and all the team at the Bookbinders Residence
by A verified traveler
Mr.
Posted 20 Aug 2023 on HotelsThe apartment we stayed was very neat and nice.
Comment from Hotel Management
26 Aug 2023 by Billy and all the team at Bookbinders Residence, Hotel Management
Thank you for choosing our city centre apartments for your stay It was a pleasure hosting you :) I’m glad to hear you had a comfortable stay and enjoyed the location. I hope we can welcome you again in the near future Kindest regards, Billy and all the team at The Bookbinders Residence
by A verified traveler
Posted 22 Jul 2023
The shower was broken which made the water pressure and temperature fluctuate constantly. The pictures on the website are not what the flat looks like. The sofa bed was extremely uncomfortable. Overpriced for what the flat is.
by A verified traveler
Posted 15 Jul 2023 on Hotels
by A verified traveler
Posted 8 Jul 2023
We booked two apartments unfortunately towels provided in one so we had to lone to the others.
One of the apartments was well decorated, another sermed poorly decorated.
Reasonably good value considering the cricket was on.
Comment from Hotel Management
15 Jul 2023 by The Bookbinders Residence - Reservations Team, Hotel Management
Dear RichardPlease accept our apologies We wish that you had contacted our 24 hour guest support team. This number is provided in your booking confirmation email. A member of the team would have been more than happy to address and resolve any concerns you had. As I’m sure you can appreciate, we are unable to remedy anything post stay. I am sorry that we were not able to help you on this occasion but hope to do better, should you choose to stay with us again in the future. Kindest regards, Joe and all the team at Bookbinders Residence
by A verified traveler
Good location, great apartment.
Posted 3 Jul 2023 on HotelsHaving read the reviews I was a bit dubious before our stay. But it was great. Check in was super easy, exactly as per the instructions. The apartment was spacious and clean. Lots of towels, bedding was fine (though a couple more pillows would have been appreciated!).
The crockery selection is a bit mixed but was workable for what we needed.
The location is excellent. Yes there are some homeless people in the area, but this is true of the whole of Leeds City centre and at no point did we find this a concern to our safety.
The trains did not disturb as as some have said. You can hear them but not loudly or enough to cause disturbance.
There is a co-op right next door and it is walking distance to loads of bars and restaurants.
I would stay here again and thought it was perfectly good for the price paid.
Comment from Hotel Management
15 Jul 2023 by The Bookbinders Residence - Reservations Team, Hotel Management
Thank you for choosing our city centre apartments for your stay It was a pleasure hosting you :) We look forward to welcoming you again in the near future Kindest regards, Joe and all the team at Bookbinders Residence
by A verified traveler
Posted 24 Apr 2023 on Hotels
Beds ok, only 1 pillow each. The pull out beds were not usable to sleep on more comfortable on the floor. Glasses we unclean. Great location.
Had student accommodation vibe.
Comment from Hotel Management
4 May 2023 by Joe and all the team at Bookbinders Apartments, Hotel Management
Dear ClairPlease accept our apologies It is a shame that you did not contact our 24 hour guest support team. This number is provided in your booking confirmation email. A member of the team would have been more than happy to address and resolve any concerns you had. As I’m sure you can appreciate, we are unable to remedy anything post stay. Bedding is provided as per the guest numbers on the booking. Our sofa beds are top of the range. We would have been happy to exchange the glasses for you.I am sorry that we were not able to help you on this occasion but hope to do better, should you choose to stay with us again in the future.Kindest regards,
