Ratings based on 189 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Highly recommend

Posted 11 Dec 2023 on Hotels
Very nice staff. Could have not booked a place we would have enjoyed more.
4 out of 5
by A verified traveler

Posted 14 Aug 2023
Great location when arriving by train. Excellent swimming pool.
5 out of 5
by A verified traveler

Gracious comfort, refreshing

Posted 2 Aug 2023 on Hotels
Retro elegance So comfortable with commodious bathroom, amazing pool and 20th century decor Please don’t let revolving taste allow you to miss this genuinely refreshing experience
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023
4 out of 5
by A verified traveler

Posted 31 May 2023
Great location by the train station within walking distance of all amenities. Staff very helpful. Hotel is a little 'tired' but still clean and comfortable. Nice outdoor dining area for breakfast. Pool is lovely and quiet and a great area to relax in the sun.
1 out of 5
by A verified traveler

Posted 14 Aug 2022 on Hotels
Very old and the shower head was disgusting and spraying everywhere but down! I made them replace it! Room smelt of damp and black mould around the shower/bath!
5 out of 5
by A verified traveler

Attention to detail

Posted 14 Jun 2022 on Hotels
Staff very attentive. But poor sun lounger arrangement round a pool with limited sun
2 out of 5
by A verified traveler

Average hotel that doesn’t meet expectations

Posted 30 Sep 2020 on Hotels
I would say the hotel needs to update their photos or update their facilities, because the pictures aren’t an accurate representation of the premises. I would say that a primary motivator for many is the outdoor lounge/pool area, however this area is filthy, to the point of looking derelict, and the pool is closed. I can understand that the pool being closed could happen for many valid (Covid-related) reasons, this should be stated in advance and ‘pool’ should be removed from the listed facilities and photos. This being said there is no excuse for the pool are to be kept in such a mess, making the place unappealing to even sit at. Also, the ‘car park’ is a shed with space for 6 cars where you have to leave your car keys at the reception and have hotel staff move your car around as the only way of parking is to block others. The hotel said that if there is damage they would take responsibility, but I’d love to see how that would play out in reality. This being said, it’s an inexpensive hotel, staff were fine, but just font get your hopes up.
4 out of 5
by A verified traveler

Very good

Posted 20 Jul 2020 on Hotels
Grand hotel is only a block away from the train station, and within walking distance to the city. There was plenty of parking in front of the hotel. The hotel has good WiFi and AC, which our kids really liked. Our only recommendation is breakfast, I would recommend that they include milk/cereal and a fruit instead of all packaged bread products.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2020 on Hotels