Ratings based on 470 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rogersville
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Richard,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back in the future for another memorable experience.
by A verified traveler
Posted 31 May 2024
Excellent customer service. The staff was very friendly and welcoming. Great price for a great stay.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Kevin,We are delighted to hear that you enjoyed the excellent customer service and found our staff to be friendly and welcoming during your stay. It's wonderful to know you found value in our pricing. Should you have any future stays planned, please feel free to reach out to us directly for assistance.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Jean,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Kent,We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly with any specific feedback so we can address your concerns and improve our services. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 3 May 2024
Air conditioning unit very noisy. Bath tub has rust and water temperature difficult to control and water pressure very weak. The staff were amazing though.
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Laiman,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will certainly look into the issues you mentioned to ensure a more comfortable stay for our future guests.
by A verified traveler
Posted 10 Apr 2024
A
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Hello Archie,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
by A verified traveler
Posted 6 Apr 2024
No swimming pool as promised, I want my compensation for this. I am not fool to pay extra money for pool and later on NO POOL
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello MD. Anwar, We apologize for any inconvenience experienced during your stay. We recommend reaching out to our management directly to address your concerns and explore potential resolutions further. Thank you for your feedback, and we hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello Michelle, We appreciate you choosing our hotel for your stay! If you have any concerns or feedback you would like to share, please feel free to reach out to us. We hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 22 Feb 2024
Overall great location good value for the money.
Comment from Hotel Management
24 Feb 2024 by Manager, Hotel Management
Hello Brian,We are delighted to hear that you found our hotel to be in a great location and a good value for your stay. Your positive feedback is much appreciated, and we hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 7 Feb 2024 on Travelocity
The manager was very nice.
Comment from Hotel Management
9 Feb 2024 by Manager, Hotel Management
Hello Gary,Thank you for sharing your feedback on our manager. We are delighted to hear that you found them to be pleasant during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
