Ratings based on 271 Verified Reviews
3.0 Room cleanliness
3.8 Service & staff
3.3 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2022
Property was closed and had to find another place to stay. Worst experience ever with Expedia. I hope I don't get charged for the stay.
Comment from Hotel Management
29 Jun 2022 by Simon, Hotel Management
Hi, Sandra! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
by A verified traveler
Blatant robbery!!!!
Posted 13 Feb 2022 on HotelsI never got to stay at the hotel, so I wouldn't know. I cancelled (because the dog vomited and went #2 in the back of the car-all over everything I own and my 5 year old son- & we were going to stop for the night to sort out the mess before heading home for the holidays), repeat- I CANCELLED, this stay on the phone with hotels.com as well as in person with the guy working the front desk. Then I disputed the charge with my bank because they still hadn't refunded my $85 (I purchased the extra insurance to prevent this as well!).... It's now almost 3 months later& they kept my money for absolutely nothing, claiming I was a no show!!! I cancelled well within the limit with the only 2 parties involved & paid $20 extra to prevent this kind of outright robbery!!!! I HOPE YOU ARE PROUD OF YOURSELVES STEALING FROM A FRONTLINE HEALTHCARE WORKER & SINGLE MOTHER!!! Abhorrent!
Comment from Hotel Management
14 Feb 2022 by Jane, Hotel Management
Dear Julia, It was a privilege to have you as our esteemed guest. we heartily thank you for your wonderful remarks. We have duly noted your feedback and Will act upon it as well. We do hope that you would give us an opportunity to experience our renewed services. Regards, Jane!
by A verified traveler
Nice place to sleep, and pet-friendly
Posted 24 Nov 2021 on HotelsThe OYO was a comfortable place to stay the night during a long road trip. They were inexpensive and pet friendly, with parking right at the door to the room, which is a huge plus with dogs. Also, the manager checked us in at nearly 2am, so we appreciated the service.
Comment from Hotel Management
25 Nov 2021 by Ammy, Hotel Management
Hi, David! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
23 Nov 2021 by Bruce, Hotel Management
Hi, Jeffrey! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Bruce
by A verified traveler from INDIANAPOLIS
Posted 17 Nov 2021
No laundry, no breakfast but amenities where advertised. Mold in bathtub, room smelled so bad i could not sleep.
Comment from Hotel Management
18 Nov 2021 by Amina, Hotel Management
Sorry for the trouble caused, Timothy! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Amina!
by A verified traveler
Posted 14 Nov 2021 on Hotels
Comment from Hotel Management
16 Nov 2021 by Bryce, Hotel Management
Hi, Ashlee! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Bryce
by A verified traveler
Posted 12 Nov 2021
You get what you pay for those places ghetto Wi-Fi didn't work ice machine didn't work the ceiling looked like it was caving in there was hair in our bathtub dour bathtub dog food on the ground I will never stay there again
Comment from Hotel Management
13 Nov 2021 by Ammy, Hotel Management
Hi, Suzy! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
by A verified traveler
Posted 12 Nov 2021 on Hotels
Comment from Hotel Management
13 Nov 2021 by Cheshta, Hotel Management
Hi, Tammy! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy
by A verified traveler from El Mirage
Posted 10 Nov 2021
Easy on and off the interstate. Quiet and comfortable.
Comment from Hotel Management
11 Nov 2021 by Jane, Hotel Management
Thanks for such a lovely review, Brian! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!
by A verified traveler
Posted 25 Oct 2021
property is rennovated/aged. people are awesome. good value if you're just passing thru on vacation
Comment from Hotel Management
26 Oct 2021 by Jane, Hotel Management
Thanks for rating us, Susan! Your review made our day. We hope to delight you with our services. Regards, Jane!
