Ratings based on 747 Verified Reviews
2.3 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Conjoining room doors did not stay closed so anybody from another room could just walk right into mine. Not enough outlets for appliances. My room had no outlet for the microwave I had to move it over by the bathroom completely unsafe. Roaches were everywhere in the bathroom in the microwave the two places where you would expect to be the cleanest. Other guests were very rude and blocking the entrance way to our room multiple times. I would never go back here and I would never recommend anybody to stay here. This is a homeless person's hotel. This should not be listed as a vacation site. I did not even spend the whole night I left after about an hour and was still charged almost $100 for the night. Ridiculous!
Comment from Hotel Management
3 Jun 2024 by Jackie, Hotel Management
Thank you for taking the time to share you experience- we appreciate your feedback.
by A verified traveler
Posted 26 May 2024
DO NOT COME HERE UNLESS YOU ARE OKAY WITH ROACHES. there was 4 roaches in our room. one on the ceiling, three on the floor by the door. sink counter was cracked, bathroom was dirty. -13/10 experience
Comment from Hotel Management
28 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience. Thank you for your feedback.
by A verified traveler
Posted 25 May 2024
Not very many TV channels and it kept going in and out.A/C leaked almost bust my head.
Comment from Hotel Management
28 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience. Thank you for your feedback.
by A verified traveler
Posted 20 May 2024
1. No clothes hangers in room
2. Air conditioning unit not cooling. Reported to front desk who indicated someone would look into it first thing the next morning. Don't know if that happened but there was no improvement in the unit's cooling
3. Roach infestation.
4. Front drapes do not close completely...safety / privacy issue especially for women.
5. Every TV station got interrupted after 5 mins with a splash page indicating an error.
6. Broken hair dryer
Suffice it to say will not be staying at this property in the future.
Comment from Hotel Management
21 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience- we appreciate the feedback.
by A verified traveler
Posted 15 May 2024
A staff made a key for a complete stranger. He came in my room and wouldn't leave for an hour finally I got them to leave went to the front desk and the guy acted like he didn't do anything
Comment from Hotel Management
16 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share you experience, we appreciate your feedback.
by A verified traveler
Posted 12 May 2024
Very nice clean place
Comment from Hotel Management
14 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience- we appreciate your feedback.
by A verified traveler
Posted 8 May 2024
Great place
Comment from Hotel Management
8 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience with your fellow travelors.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
6 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share you experience. We appreciate your feedback
by A verified traveler
Posted 30 Apr 2024
Continental breakfast needs a few items, like fruit or pastry.
Comment from Hotel Management
6 May 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience. We appreciate your feedback.
by A verified traveler
Posted 28 Apr 2024
The bed was a little too soft for our preference. It felt like laying in a king sized hammock.
Comment from Hotel Management
29 Apr 2024 by Jackie, Hotel Management
Thank you for taking the time to share your experience- we appreciate your feedback. We are so glad you enjoyed your stay.
