Ratings based on 15 Verified Reviews

4.2 out of 5
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from castleton

Posted 15 Aug 2023
Modern facility.relaxing courtyard. Average dining. Understaffed,slow service everywhere. Staff are very good when they serve.
3 out of 5
by A verified traveler

Good location but wouldn’t stay again

Posted 15 Aug 2023 on Hotels
Towel rail fell off the wall above the toilet had anyone been going to the toilet at that time it would have been a hospital visit. We did inform reception who said it would be fixed the next day, it wasn’t. Found a lighter in the house robe. Also a hair clip under the bed. It was a good location for waking into le Touquet. Coffee pods in room were always half full for some reason. Never enough toilet roll either. Bedding is tired. Soap had run out too. They do have bikes but not a seat for children or bikes for children so we couldn’t use these.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Nice hotel has potential

Posted 31 Oct 2022 on Hotels
Great hotel but a lack of staff.
5 out of 5
by A verified traveler

Posted 25 May 2024
Tout était parfait : belle chambre , beau spa, petit déjeuner au top avec des produits frais , chouette bar , parking sécurisé (il faudrait insister dans l’annonce que le prix n’est pas compris dans la chambre ou le mettre en option) l’endroit est top et propice aux balades en vélo vers le centre. Spa un peu cher …
Comment from Hotel Management
11 Jun 2024 by Guillaume, Hotel Management
Bonjour Madame,Toute l'équipe du Mercure Hôtel vous remercie pour votre retour très positif.Nous sommes néanmoins navré que la tarification du spa n'ai pas été à la hauteur de vos attentes.Au plaisir de vous revoir. Guillaume
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Aug 2023 on Hotels
Magnifiques installations personnels aux petits soins souriants et très attentionnés ! Formidable SPA
5 out of 5
by A verified traveler

Posted 30 Jul 2023 on Hotels
Excellent séjour ! Personnel très accueillant et spa très propre. Literie trop dur et oreiller aussi.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023 on Hotels
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